Insurance Specialist
US Oncology Network-wide Career Opportunities | |
United States, Tennessee, Knoxville | |
900 East Hill Avenue (Show on map) | |
Dec 25, 2024 | |
Overview
We can't do it without YOU! Do you want to apply your experience, skills and education in a way that makes a meaningful and lasting difference in the lives of our patients and their families? At Tennessee Cancer Specialists, it is the privilege of our employees to walk with our patients and their families as they move along the journey of fighting cancer. Whether you are working directly with patients in one of our clinics or in a support role, you are an important part of our mission to deliver the highest quality, compassionate care. Our 200+ employees make up the teams at our 15 different East Tennessee locations and have helped us achieve the Top Workplaces award two years running for the greater Knoxville area! As an Insurance Accounts Specialist, you will follow up on patient accounts and confirm the accuracy of those accounts to ensure payor and patient payments are received in an appropriate amount of time. Here's what might happen on a typical day... In this role, you use your investigative skills to determine the reasoning for aging claims and recognize any trends among these aging claims. Your customer service skills will allow you to respectfully communicate with payors and compassionately work with our patients to collect payments. While it can be challenging to balance persistence to resolve an account with empathy, your professionalism allows you to do just that! Responsibilities Experiences that matter...
Qualifications We feel this position requires these basics:
MINIMUM QUALIFICATIONS * High School diploma or equivalent required * Minimum two (2) years combined medical billing and payment experience required * Demonstrate knowledge of state, federal, and third party claims processing required * Demonstrate knowledge of state & federal collections guidelines * Must successfully complete required e-learning courses within 90 days of occupying position PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to manipulate a computer keyboard and mouse. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent contact with staff. While performing the duties of this job, the employee is regularly exposed to direct contact with patients with potential for exposure to blood, toxic substances, ionizing radiation and other conditions common to a clinic environment. |