BH Intake Tech-Non-Licensed - Emergency

Position Summary:


Provide a safe environment for patients, visitors and staff in the Behavioral Health service line and to assist in providing direct patient care to individuals with behavioral/emotional/mental health problems as delegated by the nurse and/or physician.

Qualifications:


EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED

CERTIFICATION & LICENSURE REQUIREMENTS
Crisis Prevention Institute (CPI Training) within 3 months.

EXPERIENCE REQUIREMENTS
Minimum of one year of acute care/behavioral health or hospital experience.

SKILLS AND KNOWLEDGE
Completion of Phlebotomy competency validation within 6 months.Required English Skills Basic reading skills Basic writing skills Basic oral skills Communication Skills Ability to respond appropriately to customer/co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients or to decline to reveal information Ability to project a professional, friendly, helpful demeanor Computer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications. Outlook

Essential Functions:

• Under the direct supervision of the RN provides indirect care that supports the Emergency Department mission by: * PARTICIPATION: * in cost containment * development/maintenance of positive work environment * minimizing overtime * attending required classes and meetings * participating in unit committees * adheres to all policies and procedures * serves as a point of entry for the Behavioral Health Service Line * ensures patients are treated with dignity and respect * PROMOTING PATIENT SAFETY: * Answers call lights in a timely manner * applies protective devices correctly * anticipates patient request, makes rounds every hour as a minimum * assists RN in planning patient care * maintains a safe unit environment * Acts as a patient advocate * Recognizes and reports abuse/neglect situations as required by law * PROMOTING INFECTION CONTROL: * washes hands before and after patient contact * handles soiled linen, equipment and instruments per protocol * maintains sterile asepsis * maintains isolation technique * PROMOTING PERSONAL SAFETY: * utilizes p.p.e. appropriately * keeps hallways clear of furniture/equipment, everything on one side * PROVIDES DAILY INVENTORY MAINTENANCE: * maintains support areas (kitchen, nurses' station, utility rooms) clean/stocked * restocks equipment in patient care areas * accountable for pertinent patient care equipment * completes appropriate work form for maintenance and clinical engineering service, equipment work orders, including removing from service
• Provides direct patient care that demonstrates our mission and values. Evidenced by: * PROVIDES CARE AS DIRECTED: * Provides support, sets limits, and/or facilitates learning from the situation if/when providing direct patient care * Perform pulse oximetry * performs and documents selected diagnostic tests - phlebotomy & 12-lead ECG recording * performs lab testing as appropriate * provides care for the patient requiring restraint or seclusion * Possesses knowledge and skills necessary to obtain adequate lab specimens for testing. * Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies. * apply/remove leads * assist coughing & deep breathing * assist with physical exam * care of oxygen equipment. * Demonstrates a practical problem-solving approach to patient moving and handling issues. * Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment. * PROVIDES OBSERVATION AND MEASUREMENT OF PATIENT INFORMATION PER POLICY: * temperatures - oral, rectal (axillary only under the direction of RN) * Pulse - apical and radial, * Blood pressure, * height and weight, * intake and output, * pain ratings * PROMOTION OF PATIENT WELLNESS: * maintain a pleasant environment for patients by keeping rooms visually clean and uncluttered * participates in admission, transport and discharge of patients * assist patients with -in-bed mobility; transfers to/from bed, WC, stretcher, or chair; positioning for alignment and comfort * ASSIST PATIENTS WITH NUTRITION MANAGEMENT: * prepares patients for meals by offering washing of hands, mouth care and positioning in chair or bed before meal tray arrives * delivers trays * documents intake per policy * feeds dependent patients as needed * provides fresh water, ice and snacks. * PROVIDES ASSISTANCE WITH ELIMINATION PROCEDURES: * offers/removes bedpans and urinals * collect specimens for ordered tests * catheterize female and male patients as needed * communicates any intake and output
• THERAPEUTIC ENVIRONMENT AND SAFETY FOCUS: Assists in the creation and maintenance of a safe, caring, nurturing, healing, and educative environment.* Ensures patient, visitor and staff safety by following policies/procedures and adhering to the National Patient Safety Goals* Sets behavioral limits on patients according to hospital and ED policies*