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Return Goods Coordinator

Sonepar USA Inc
life insurance, parental leave, paid time off, 401(k)
United States, Texas, Katy
Dec 02, 2024

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives.Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

It's time to energize your future! Don't miss out on this electrifying opportunity - apply today! Stay connected with us - follow our journey, job openings, and latest news on LinkedIn and Facebook.

Return Goods Coordinator

Location: Katy, TX

Job type: Full time

What You'll Do



  • Process inbound customer returns in the system after matching the contents with the details on the sales return order.
  • Verify all inbound return material is accompanied with the appropriate documentation.
  • Work closely with delivery drivers to make sure the returned material is staged only in designated areas.
  • Ensure that stock material once processed is staged in a designated area for put-away.
  • Document/Label all defective and nonstock material returned from customers and oversee the physical transfer of goods to appropriate defective and Vendor return areas.
  • Communicate with the appropriate sales personal with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendor.
  • Run open return reports to proactively seek out returns that may need to be cancelled.



What You Bring



  • Ability to handle large volume of returns daily.
  • Good communication skills, organizational skills for keeping records of return invoices.
  • Self-motivated and a Team player
  • Proactive in terms of taking the initiative to perform tasks as required
  • Strong analytical, problem-solving and follow-through skills
  • Reliable, Time Management, detail oriented and accurate in providing information to associates
  • Ability to utilize MHE equipment (forklift, order picker, electric pallet jack)
  • Ability to work in a fast-paced environment and to meet cutoff periods and deadlines



Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."

Learn more about Crawford: https://www.crawfordelectricsupply.com/about

Crawford is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us




Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer



Crawford is a subsidiary of Sonepar USA.

What We Offer You

We offer great family-friendly benefits to full-time associates:





  • Healthcare plans
  • Dental & vision
  • Paid time off (no waiting period to utilize)
  • Volunteer time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs





  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)




We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Ready to join the fun? Apply today and become part of the Crawford Crew - where we work hard, laugh often, and always have a spark to share!

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or emailrecruiting@sonepar-us.com.

EEO is the Law


Applicants and employees are protected under Federal law from discrimination. To learn more,Click here.

Pay Transparency Non-Discrimination Provision


Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here



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