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Deal Desk Analyst

Meltwater
life insurance, parental leave, paid time off, 401(k)
United States, North Carolina, Charlotte
201 South College Street (Show on map)
Nov 06, 2024
Description What We're Looking For: We're actively seeking a Deal Desk Analyst to join our vibrant team and assume a pivotal role in enabling Meltwater's commercial teams to successfully close high-value opportunities. As a Deal Desk Analyst, you'll report to the Director of Sales Operations and be responsible for managing the CPQ administration process and providing support across various Deal Desk functions. Additionally, the Deal Desk Analyst contributes to the overall order-to-cash process at Meltwater and working closely with commercial teams through any related queries. Yet, it's more than just a job title here. We're dedicated to fostering a culture where each team member feels empowered to be their authentic selves while pushing the boundaries of their skills and capabilities. Envision yourself surrounded by a supportive network of colleagues who actively nurture talent, providing robust support systems, mentorship, and emphasizing collaboration. In this environment, achievements are lauded, and setbacks are viewed as valuable opportunities for growth. Join us in crafting a nurturing, growth-oriented atmosphere where you'll have the opportunity to excel in all aspects of your life! What You'll Do: Deal Desk Support: Provide operational and administrative assistance to Sales teams during deal structuring and execution. Assist in evaluating deal economics, commercial terms, and operational requirements. Support deal approvals, reviews, and compliance assurance processes. Order-to-Cash Process: Contribute to the overall order-to-cash process by ensuring smooth transitions from deal closure to revenue recognition. Process Improvement: Identify opportunities to streamline and improve Deal Desk processes. Assist in implementing standardized methodologies and best practices to enhance efficiency and effectiveness. Sales Efficiency and Business Rules: Identify opportunities for improved sales efficiency and proactively work with sales to implement new business rules. Maintain familiarity with all business rules and understand their context to ensure compliance and efficiency. Systems and Communication: Demonstrate a thorough understanding of CRM and ERP systems to effectively navigate and utilize them in deal management processes. Adhere to all company policies, procedures, and business ethics codes, ensuring compliance and integrity in all dealings. What You'll Bring: Bachelor's degree in Business Administration, Finance, or related field. 1-3 years of experience in Sales Operations, Deal Desk, or critical Meltwater knowledge in one of our Commercial Teams Proficiency in Sales business systems Knowledge of CPQ, Salesforce, Jira and NetSuite a plus Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Detail-oriented with the ability to manage multiple tasks and prioritize effectively. What We Offer: Flexible paid time off that allows you to have an enhanced work-life balance. Excellent medical, dental, and vision options 401(k) matching, life insurance, commuter benefits, and parental leave plans Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Total compensation range for this position: $64,000 - $75,000 USD per year. When You'll Join: January 2025 Our Story The sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way. We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater. We love working here, and we think you will too. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.