Desktop Support Technician
 TEKsystems | |
$24.90 / hr
| |
life insurance, sick time, 401(k), retirement plan
| |
 United States, Wisconsin, Madison | |
 Nov 06, 2024 | |
|
*Job Title: Desktop Support Technician*
*Job Type:* Long-term Contract *Location:* On-site with occasional travel *Job Overview:* Are you a tech enthusiast with a knack for solving problems? Join our dynamic team as a Desktop Support Technician! This is your chance to work in a fast-paced environment where every day brings new challenges and opportunities to shine. You'll be the go-to expert for escalations from our Tier 1 helpdesk team and play a crucial role in onboarding and offboarding using Active Directory. Plus, you'll collaborate with top-notch teams like the NOC and User Administration team. *Key Responsibilities:* * *Be the Hero:* Handle escalations from the Tier 1 helpdesk team and save the day with your *white glove desktop support experience (2+ years)*. * *Onboarding Wizard:* Assist with onboarding and offboarding processes using *Active Directory*. * *Tech Guru:* Troubleshoot and resolve issues with *Windows 10* efficiently. * *Team Player:* Collaborate with the NOC and User Administration teams to ensure seamless operations. * *Tech Guru:* Provide remote and on-site hardware support, ensuring everything runs smoothly. * *Travel Adventurer:* Occasionally travel to our Madison, WI office to tackle on-site issues. *Required Skills:* * Desktop support * Windows 10 troubleshooting * Active Directory for onboarding/termination * Technical support * Imaging and deployment * Office 365 * Hardware support * Printer support * Intune * Automation and scripting *Preferred Skills:* * Azure Virtual Desktop experience * Telephony experience * Automation experience * PowerShell *Experience Level:* * Intermediate *Why You'll Love Working With Us:* * *Innovative Environment:* Work with cutting-edge technology and stay ahead of the curve. * *Growth Opportunities:* Enhance your skills and advance your career with ongoing training and development. * *Collaborative Culture:* Be part of a supportive team that values your input and ideas. * *Exciting Challenges:* No two days are the same - you'll always have something new to tackle! Ready to take your career to the next level? Apply now and become a key player in our tech-savvy team! oEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: *Medical, dental & vision *Critical Illness, Accident, and Hospital *401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available *Life Insurance (Voluntary Life & AD&D for the employee and dependents) *Short and long-term disability *Health Spending Account (HSA) *Transportation benefits *Employee Assistance Program *Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |