Collaboration Engineer

TEKsystems
$50.00 - $85.00 / hr
sick time, 401(k)
United States, Texas, Irving
Nov 06, 2024
Description: 25% design/migrations, 50% Implementation and 25% maintenance/network engineering Design and implement Cisco Collaboration platforms (Webex, Webex CC, Cisco UCM/Unity) Monitor and maintain Cisco Collaboration platforms (Webex, Webex CC, Cisco UCM/Unity) Provide support for Cisco Webex Conferencing Solutions (Webex Room Kits, Webex devices, etc.) Ensure Cisco Collaboration environment is up to date and utilizing new and emerging technologies Configure and maintain Cisco Voice Gateways Configure and maintain Cisco CUBE Routers Perform basic Cisco route/switch configuration and troubleshooting Create and update documentation related to collaboration environment, may include network diagrams and data flows Perform maintenance tasks, including software upgrades Assist with event support as needed (Weekends, Nights) Monitor various platforms for any incidents/alerts that may be assigned Other duties as assigned Skills: Cisco routers, Cisco call manager, Cisco voip, WebEx, Cisco networking Top Skills Details: Cisco routers,Cisco call manager,Cisco voip,WebEx Additional Skills & Qualifications: 4+ Years Cisco Collaboration Experience CCNA Certification Required CCNP Collaboration Certification or Equivalent Experience Required Ability to troubleshoot IP and cabling/Layer 1 issues IP Network Knowledge Experience with Cisco UCM/Unity On-prem deployments Experience with Cisco Webex Calling/Meetings Experience with Cisco Webex Contact Center Experience with Cisco CUBE Routers/Voice Gateways Experience with SIP/H.323/Voice Protocols Provide Event related support to supplement the current team Good team attitude; Ability to respond quickly and be dynamic Ability and willingness to learn new technologies/skills Detail-oriented and organized; analytical, structured approach to problem solving Strong communication, interpersonal, and collaboration skills; a desire to work with people and end customers Strong writing skills and a desire to diligently document common processes and procedures Available to work standard office hours onsite and travel between enterprise facilities as needed Available to work flexible hours including weekends, holidays, extended hours as needed Ability to lift 50lbs and handle physically challenging tasks Adaptability - Handles multiple projects and duties simultaneously, prioritizing as needed. Quickly resolves new challenges in a changing environment. Devises flexible approaches that are easily adopted. Listens to others' opinions and acknowledges the value of difference. Design Thinking - Possesses the ability to take an analytic, creative and iterative process that leads to desired outcomes. Establishes a structural framework by which to analyze and define problems. Demonstrates the ability to flexibly use different problem-solving strategies and select the one that best meets the requirements of the situation Experience Level:* Expert Level We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health & Dependent Care Spending Accounts (HSA & DCFSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.