Senior Client Services Analyst
Milton Hershey School | |
United States, Pennsylvania, Hershey | |
Nov 06, 2024 | |
Description
Located in Hershey, PA, Milton Hershey School (MHS) is a tuition free, home, and private school for over 2,000 Pre-K through 12th grade students. Founded in 1909 by Milton and Catherine Hershey, the lives of almost 12,000 graduates have been positively transformed through MHS's high-quality career-focused education, nurturing home life, and extensive extra-curricular opportunities. And we are growing to serve more students! MHS is seeking a full-time Senior Client Services Analyst to join the Information Technology (IT) Department. MHS boasts a comprehensive benefits package with a competitive salary. This role is an in-person position in Hershey, PA and pays $26.98 - $36.02, plus benefits. The Senior Client Services Analyst position serves as the technical lead for our computer environment, playing a crucial role in delivering exceptional customer service while providing expert technical support. This position requires a strong background in managing and optimizing Windows and Apple systems, coupled with a commitment to fostering positive client relationships. The Sr. CSA will be responsible for troubleshooting complex technical issues, implementing best practices, and ensuring seamless operation of client systems. With a focus on customer satisfaction, the Sr. CSA will mentor team members, collaborate with cross-functional teams, and proactively address client needs to enhance overall service delivery. This role is ideal for a technically adept professional who excels in communication and problem-solving, ensuring our clients receive the highest level of support and expertise. Milton Hershey School supports a diverse environment of over 5k computers (80% Apple and 20% PC). Computers are located across campus including over 200 student homes and 50 scholastic and business buildings. Responsibilities include:
Qualifications
Schedule
:
Full-time
Job Type
:
Standard
Job Posting
:
Nov 5, 2024 |