Patient Intake Specialist

TEKsystems
$21.00 - $22.00 / hr
United States, Pennsylvania, Blue Bell
Nov 06, 2024
Description: * Begins Intake processing by reviewing records and documentation from the referral and ensures all information is entered into Brightree correctly. * Performs insurance verification and enters product order into billing system. * Obtains additional data from the field or referral source as needed. * Manages and maintains proper and timely notes in EMR for each order. * Communicates order status with Therapy Consultant, Referral Source and patient as needed. * Creates Practitioner Note for each pending order. * Generates delivery tickets to technicians. Uploads all documents to EMR and closes out the patients order upon delivery confirmation. * Follows clinical and compliance guidelines to maximize reimbursement and minimize potential loss or denials. * Identifies new potential contract opportunities with payer partners. * Provides excellent customer service to all incoming callers. * Works on additional projects as given them by their supervisor/Team Lead Top Skills Details: Healthcare customer service Insurance verification Inbound / outbound call center Medical Secretary Additional Skills & Qualifications: Knowledgeable of medical terminology used for medical billing. * Can perform basic math calculations. * Ability to maintain patient confidentiality and follow HIPAA requirements, Medicare, and compliance standards, policies and procedures. * Able to communicate verbally and in written correspondence in clear, concise, complete and respectful manner. Uses proper grammar and punctuation and is free of spelling errors and slang. * Able to organize work and set priorities to meet deadlines. * Works cooperatively with others. * Develops positive and supportive relationships with Therapy Consultants and Field Service personnel. * Ability to work with minimal supervision and with extensive detail. * Capable of learning new computer software packages Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.