| Salesforce Administrator |
| Posting Number |
req21081 |
| Department |
Campus IT Services |
| Department Website Link |
|
| Location |
To Be Determined |
| Address |
USA |
| Position Highlights |
The Salesforce Administrator is a key strategic partner responsible for the comprehensive management and optimization of University of Arizona Global Campus Salesforce platform. This role serves as an authority on Salesforce administration, directly impacting our digital transformation initiatives and ensuring the platform supports our broader organizational goals. With a focus on delivering high-impact solutions, the Salesforce Administrator will drive data integrity, enhance business processes, and collaborate with cross-functional teams to maximize the value of our Salesforce ecosystem.
Candidates working anywhere in the U.S. may be considered for a remote assignment.Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here. |
| Duties & Responsibilities |
- Salesforce Platform Management - Lead advanced configuration, customization, and ongoing administration of the Salesforce CRM platform to support complex and evolving business requirements. Drive innovation by identifying and implementing new features and tools to optimize the system.
- Strategic Stakeholder Collaboration - Partner with senior business leaders to understand strategic objectives, translating them into technical requirements. Influence decision-making by providing insights and recommendations for leveraging Salesforce to achieve key organizational outcomes.
- Data Strategy and Analytics - Oversee data quality audits, implement rigorous data management procedures, and develop advanced reports and dashboards to provide actionable insights. Serve as the expert advisor on data-driven decision-making across departments.
- User Management and Enablement - Design and manage a robust user access framework, including advanced security protocols, permission sets, and role hierarchies. Lead training initiatives to empower users, promote best practices, and enhance system adoption.
- System Integration and Upgrades - Collaborate with cross-functional teams to integrate Salesforce with other business-critical systems. Manage system upgrades, data migrations, and process improvements, ensuring seamless execution and minimal business disruption. Document system configurations and provide strategic input for future enhancements.
Knowledge, Skills, Abilities
- Proven track record in managing complex Salesforce environments.
- Advanced knowledge of Salesforce security models, data access, and permission sets.
- Exceptional problem-solving skills and the ability to troubleshoot complex technical issues.
- Strategic mindset with the ability to influence and collaborate with stakeholders at all levels.
- In-depth knowledge of Salesforce CRM, including advanced customization and automation techniques.
- Strong strategic thinking with an ability to align Salesforce solutions with organizational goals.
- Expertise in data analytics and reporting to provide valuable business insights.
- Effective communication skills to serve as a liaison between technical teams and business stakeholders.
- A proactive mindset focused on continuous improvement and staying current with Salesforce releases and best practices.
|
| Minimum Qualifications |
- Bachelor's degree in computer science, information systems, or a related field AND minimum 5 years of experience as a Salesforce Administrator.
- OR
- Equivalent combination of education and work experience.
|
| Preferred Qualifications |
- Salesforce Administrator certification (e.g., Salesforce Certified Advanced Administrator).
- Extensive experience with Salesforce automation tools (e.g., workflows, process builder, validation rules).
- Strong experience in data management, quality assurance, and analytics.
|
| FLSA |
Exempt |
| Full Time/Part Time |
Full Time |
| Number of Hours Worked per Week |
40 |
| Job FTE |
1.0 |
| Work Calendar |
Fiscal |
| Job Category |
Information Technology |
| Benefits Eligible |
Yes - Full Benefits |
| Rate of Pay |
$86,870 - $112,932 |
| Compensation Type |
salary at 1.0 full-time equivalency (FTE) |
| Grade |
11 |
| Compensation Guidance |
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. |
| Grade Range Minimum |
$86870 |
| Grade Range Midpoint |
$112932 |
| Grade Range Maximum |
$138993 |
| Career Stream and Level |
PC3 |
| Job Family |
IT Architecture |
| Job Function |
Information Technology |
| Type of criminal background check required: |
Name-based criminal background check (non-security sensitive) |
| Number of Vacancies |
1 |
| Target Hire Date |
|
| Expected End Date |
|
| Contact Information for Candidates |
uits-jobs@arizona.edu |
| Open Date |
11/5/2024 |
| Open Until Filled |
Yes |
| Documents Needed to Apply |
Resume and Cover Letter |
| Special Instructions to Applicant |
The application window is anticipated to close 11/14/24. |
| Diversity Statement |
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness. |
| Notice of Availability of the Annual Security and Fire Safety Report |
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu. |
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University of Arizona
life insurance, vision insurance, sick time
Nov 28, 2024