HUMAN RESOURCES ASSISTANT - HR OPERATIONS - COOK COUNTY HEALTH - 8:30am - 4:30pm

Location: Stroger Hospital RWDSU Local 200

Job Summary

A confidential and critical position, which under general supervision performs a variety of specialized, complex activities in the coordination of Human Resources operations. Strong emphasis on proactive problem resolution and departmental communications.

Typical Duties

• Plans, coordinates, and participates in HR related programs and activities.
• Investigates, documents, and resolves HR problems and issues.
• Serves as a primary contact for routine HR-related inquiries from management and staff. Research and respond to issues. Escalate more complex inquiries to the appropriate resource.
• Reviews and processes tuition reimbursement requests. Notifies employee of incomplete information and provides follow-up.
• Prepares weekly and/or monthly HR metrics reports, including but not limited to HR transactions; tracking of leaves; data regarding non-CCH staff such as contractor/consultant staffing, volunteer staffing, etc.; recruiting and staffing metrics and other reports when and as needed.
• Reviews all personnel forms for completeness and accuracy.
• Assists in the preparation and distribution of internal communication.
• Maintains communications across CCH as necessary to obtain, update, and provide information.
• Assists with greeting all customers, internal and external, in a courteous and professional manner. Directs all customers to the sign-in sheet to indicate purpose of visit and the person they wish to see and directs customers to proper area within the HR Department. Answers inquiries and distributes requested documents as needed.
• Works on special projects when and as assigned by management.
• Performs data entry; set up and maintenance in the HR Information System for employees and non-CCH staff.
• Manages the Hospital Identification System including but not limited to creating Hospital Identification Cards for all individuals authorized to be on the Stroger campus such as employees, volunteers, contractors, students and residents; assures that the proper building access is given to authorized individuals; maintains supplies for ID processing which includes ordering and tracking of cards, ribbons, holders, etc.; assures the equipment is properly maintained; generates reports when and as needed.
• Onboarding of non-CCH staff including but not limited to contractors, volunteers, and research assistants.
• Maintain and monitor files for all CCH employees and non-CCH staff to ensure all compliance documents are up to date.

Performs employment related inquiries including employment verifications, public service loan applications and pension fund benefit form.

• Creates and maintains designated Employee Personnel Files; gathers and assures all required documents are placed within the Employee Personnel files in a timely fashion, including but not limited to pre- and post-employment documents; appropriate acknowledgement forms; annual competencies; certifications; licenses; and any and all other employment-related documents. Ensures all documents to be placed in personnel files are date and time stamped.
• Maintains "Sign-Out" cards for Employee Personnel files and assures that signed-out files are returned to file section the same day.
• Prepares copies of requested personnel files for the purpose of subpoena inquiries, file reviews, legal inquiries, etc.
• Ensures sufficient supplies are on hand and notifies the designated interview when supplies are needed.
• Supports and assists with HR Front Desk coverage, as needed.
• Performs other related duties as assigned.

Minimum Qualifications

• High School Diploma or GED and two (2) years of full-time work experience in an administrative, customer service and/or clerical role

OR

Associate's Degree or higher from an accredited institution with one (1) year of full-time work experience in an administrative, customer service and/or clerical role

• Must be proficient in Microsoft Office with a high concentration in Excel spreadsheets (a Microsoft Office test will be administered)
• Must be able to type 25 words per minute (a typing test will be given)
• This position requires traveling to work assignments for which the employee must provide his or her own adequate means of transportation

Preferred Qualifications

• Previous work experience in a major hospital, medical center, university, government agency or corporation with more than 1,000 employees working at the same site
• Previous work experience in a fast-paced environment with a high volume of work
• PHR certification

Knowledge, Skills, Abilities and Other Characteristics

• Sensitivity and respect in serving culturally diverse applicants, employees.
• Ability to work in a rapidly changing healthcare environment
• Strong interpersonal skills necessary in dealing with the public, internal customers and personnel issues
• Excellent written and verbal communication skills to work with all levels of individuals internally and externally
• Excellent analytical and organizational skills, problem solving skills, critical thinking skills, dependability, flexibility and the ability to handle multiple projects in a fast-paced environment with multiple, changing and competing priorities under stressful situations and deadlines
• Strong organizational skills, with the ability to organize, and track a high volume of paperwork and projects and in a fast-paced environment
• Attention to detail for employee information, documentation, and communication of information to all customers
• Strong project management skills
• Ability to work independently and collaboratively with minimal supervision
• Enthusiastic and self-motivated
• Excellent administrative, organizational, and time management skills
• Must be dependable, flexible and work as a team member
• Must be able to travel to and from and at or out of any of the Cook County Health facilities, including the Cook County Bureau of Human Resources in a timely manner

Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.

For purposes of the American with Disabilities Act, "Typical Duties" are essential job functions.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service.

To take advantage of this preference a Veteran must:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
• Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).

Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

* A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan
• Deferred Compensation Program
• 13 Paid Holidays, 3 Weeks Vacation, and 3 Weeks Sick Time
• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

Must successfully meet the credentialing standards established by the Cook County Health and Hospitals System to include a State of Illinois MD license and any other license, certification, or specialized training, etc. no later than two (2) weeks prior to the candidate's start date.

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH

COOK COUNTY GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER.