Dispatch Clerk

Rotating schedule/Off Sundays

11pm to 7am

• Answers incoming calls and communications.
• Coordinates response and delivery of received information to field staff.
• Assist dispatch department and deploys staff, vehicles, and/or units based on communications received.
• Adeptly uses multi-line telephone system, mobile phones, and other communications methods and networks.
• Maintains calm communication with and provides instruction to incoming callers.
• Performs other duties as assigned.

• Excellent verbal communication skills.
• Ability to execute directions accurately and with speed.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks, delegating when appropriate.
• Ability to operate or to quickly learn a variety of communications systems.
• Must have knowledge of MS office products including Excel.
• Bilingual preferred.

• High school diploma or equivalent required.
• At least one year of related experience required.

• Prolonged periods of sitting at a desk and working with dispatching equipment.
• Must be able to lift up to 15 pounds at times.

We are proud to be an equal opportunity, drug-free employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, sex, sexual orientation, gender identity, religion, national origin, or age.