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Residential Service Worker

Johns Hopkins University
United States, Maryland, Baltimore
Nov 06, 2024

We are seeking a Residential Service Worker.

Specific Duties & Responsibilities

  • Maintain and monitor a safe, supportive environment for clients within the shelter.
  • Complete client intake forms and complete HMIS Consent Forms or other client databases. (Intervene in client crisis (medical, mental health, interpersonal)
  • Develop new referral resources and develop working relationships with outside organizations.
  • Screen incoming calls and direct appropriate referrals to the Assistant Program Director.
  • Welcome new clients, complete all admissions paperwork and create desired client files.


Minimum Qualifications
  • Minimum High School Diploma.
  • Minimum of two years of experience working with individuals experiencing homelessness, mental health related issues, substance use, domestic violence, HIV/AIDS related issues, and/or with those living in poverty.
  • Ability to maintain professional boundaries with program participants, and to refer residents appropriately to outside resource.

Classified Title: Residential Service Worker
Role/Level/Range: ACRO37.5/02/CB
Starting Salary Range: $15.40 - $23.25 HRLY ($ 16.00/hour targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Tues-Saturday 11:30 pm-08:00 am
Exempt Status:Non-Exempt
Location:Homewood Campus
Department name: HEBCAC Youth Opportunity Center
Personnel area: School of Medicine

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