IT Entry Professional

Job Summary:

This position works within the Department of Pathology Informatics Team to provide clinical desktop management support, maintain the stability of overall departmental network, computers, software, and related components with respect to clinical, technical, administrative clinical goals. Responsibilities of the position include clinical faculty and technical staff desktop support, user training, software and hardware upgrades and maintenance, disaster recovery, and data security. The position involves constant communication with faculty, residents, technicians, and clinical staff of the University of Colorado Denver campus and Children's Hospital Colorado.

Key Responsibilities:

Hardware Configuration and Maintenance - 40%

• Configure and deploy computers and hardware. In clinical areas, offices and other areas on campus.
• Install new or update existing, computer hardware on a variety of clinical/office systems.
• Support networked and local printers, copiers and label printers.

Software Installation and Maintenances - 10%

• Research and recommend software purchase and upgrade decisions.
• Evaluate, test, and install new applications as required for departmental purposes.
• Work with vendors to install and update software, document procedures for users, resolve various issues, and recommend enhancements to improve system performance.
  
  
  
  • Note: Software includes but is not limited to: Microsoft Windows (desktop and server), Microsoft SQL, Laboratory Information Systems (LIS, currently Cortex), Microsoft Office, and other related software.
  
  
  
  

Documentation and Accreditation - 10%

• Maintain departmental policies and procedures documentation related to networking, computer management, troubleshooting, testing, data entry, and user processes.
• Assist with maintaining documentation for accreditation and clinical regulatory requirements (CAP, CLIA, etc.)
• Maintain up-to-date inventory of all hardware and software installations.
• Work within project and strategic planning goals on all projects so that timeframes, costs, and resources can be tracked.
• Perform quality control, validation, and testing for all clinical informatics activities.
• Provide documentation of new user's orientation to network, applications, and security.

Help Desk and User Training - 40%

• Orient users, while obtaining proper documentation, to all electronic resources, including but not limited to: computer resources, VPN access, and security protocols
• Provide end-user training as assigned by supervisor.
• Provide support for all users related to network issues, computer configuration, mobile devices, antivirus and security updates, and other related issues.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 4 days per week on campus and as needed for in-person meetings.

Why Join Us:

Welcome to the Department of Pathology of the University of Colorado, Anschutz Medical Campus. The Department has grown substantially in the past 15 years, from 40 to 120 faculty in parallel with the remarkable growth of our hospital-based affiliates as well as the city and county of Denver. Our work is value driven and focused on scientific investigation, lifelong learning, and a balance of personal and professional values. In addition to a vibrant and highly competitive residency program with 25 positions, we offer 9 fellowships and participate in numerous graduate schools and the MD/PhD program of the CU School of Medicine. Our faculty and staff are diverse, and gender balanced, with women comprising 50% of our residents, Assistant, Associate and Full Professors (including those with tenure).

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution
  
  
  
  • A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
  
  
  
  

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience working with: Windows Server 2016+ and RHEL, physical and virtual machine.
• Backup and disaster recover systems, Microsoft Data Protection Manager with storage arrays.
• Active directory experience with best practices knowledge.
• SQL query language with Microsoft and Oracle.
• Healthcare/Laboratory primary business application experience (EHR/EMR/LIS).
• Experience working in an University or State environment.

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.

How to Apply:

For full consideration, please submit the following document(s):

1. Curriculum vitae / Resume

2. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Stephen Burridge at Stephen.Burridge@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by September 17^th. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $47,594-$60,540

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.