Patient Care Associate - Emergency Department - East Hospital

Scope of Position:

University Hospitals East (UHE) is committed to enhancing the quality of care provided to patients. The Patient Care Associate (PCA) functions as an integral member of a unit team of patient care providers who reflect a culture of cooperation, enthusiasm, and mutual respect. The team, consisting of the Patient Care Coordinator-Registered Nurse (PCC-RN), the Licensed Practical Nurse (LPN), the Patient Care Associate (PCA), and the Unit Clerical Associate (UCA), provides patient care and supportive services that are directed toward achievement of patient care outcomes, maximizing the patients involvement in his/her own plan of care, improving service levels, reducing length of hospitalization and decreasing costs. Patients and their families will experience the benefits of patient focused care through the integrated skills of all care team members.

Position Summary:

The PCA is responsible for providing a variety of direct and indirect patient care activities as supervised and directed by the PCC-RN. Care is provided in collaboration with the patient, family, and other members of the patient focused care team. Overall responsibilities are to assist the team in meeting patient care needs.

Minimum Qualifications

For Hire:

High school graduate or GED certificate required. One year of experience as a hospital aide, EMT certification, or completion of a military corpsman training program with direct patient care experience required, or successful completion of the PCA training course required. Experience in an acute care environment preferred.

On going:

Demonstrates competence to meet essential job functions. Maintains knowledge related to patient care issues, quality improvement, cost reduction, and current policies, procedures, and protocols. Meets mandatory educational and health requirements. Demonstrates computer skills required to meet job functions.