Service Sales Engineer

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

The Role

Atlas Copco is a global, industrial company. We are pioneers and technology drivers, and industries all over the world rely on our expertise. At Atlas Copco, we strive for a culture that encourages diversity of mind, inviting all voices to the table. For the last 150 years, Atlas Copco remains the best kept secret and has been the Home of Industrial Ideas. With sustainability at the forefront of everything we do, our tools and our people have changed the world for the better.

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. Were everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team? At Atlas Copco Vacuum North America, the role of the Service Sales Engineer is critical in driving sales while ensuring an exceptional experience for both new and existing customers.

Your mission is to maximize the sustainable growth of our Vacuum Technique Service business across the territory by promoting sales of service products to all customers, observing agreed business plans, representing the Vacuum Technique Business Area in a manner that all products are promoted. As Service Sales Engineer, you will report into Regional Service Sales Manager.

• You will plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity.
• You will work together with service aftermarket team to provide good after sales service to customers and achieve customer satisfaction.
• You will analyze and provide accurate market information to management, such as pricing situations, status of competitive activities and "red flag" issues related to business in the region.
• You will undertake proposals of assigned service products, including the calculation of sales prices by applying the discounts strategy in place and using the appropriate quoting tool.
• You will develop and maintain good customer relationships at all levels within the area and ensure an excellent standard of aftermarket service is provided.
• You will monitor and report on activities and provide relevant management information by updating the CRM with customer visit reports, opportunities and quotation status info.
• You will partner with Finance department to improve the performance of receivables & overdue.
• You will collaborate with colleagues from other Divisions to co-ordinate activities to maximize customer relationship and business outcome wherever possible.
• You will attend sales meetings and ensure that all subsequent action required is undertaken.
• You will grow the business through the development of the Installed base.
• You will undertake ad-hoc project work related to VTS, including new products and Marketing Campaigns.
• You will provide Customer information / feedback.
• Scope of Job - Product Sales 80%, Personal Development 10%, Reporting 10%

What you can expect from us?

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What we expect of you?

Even if you don't meet all the points, but are ready for a challenge, click on "Apply" anyway. We love your spirit!

• You have a bachelor's degree in business, marketing or engineering, or 3+ years of equivalent work experience in industrial service sales. Preferably in the vacuum industry.
• You have understanding of what value-based selling intends for Service business.
• You have technical understanding and ability to quickly adopt to new products/technical developments.
• You have a clear understanding of optimized territory management.
• You have sales techniques and skills
• You are fluent in English, as this is our internal language.

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.