Title: Mail Services Specialist
Hours: M-F 7-4pm
Location: Carlsbad CA 92008
Assignment Duration: 6 months, beginning 12/1/2024, (could be moved up)
Pre-Screening Questions:
- What software related to packages have you used in the past?
Resource's typical working day:
- Receiving packages
- Placing packages in shelves/refrigerators/freezers
- Receiving from Fedex/UPS/small freight companies
- Less than 50 packages a day typically
- Keep receiving area organized.
- Ability to use computer system to record materials received and shipped.
- Physical ability to assist with warehouse operations. Able to lift 50 lbs.
Years of Experience needed:
Level of Education:
Systems/Software proficiencies:
- None, basic computer skills
Certifications/Licenses:
- License for shipping and receiving would be nice, not required.
Top Must have Skills:
Top Nice to have Skills:
- License for shipping and receiving would be nice, not required. Previous experience.
Job Summary:
- The Mail Services Specialist is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations.
- The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently.
- The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors.
- This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.
Duties & Responsibilities:
- Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule.
- Ensure that all packages received/delivered are shipped and/or delivered same day, or alternatively consignee with be advised of next day delivery.
- Check daily and replenish, if necessary, all mail and postage supplies.
- Audit delivered items with delivery invoices. Approve or reject deliveries based on inspections.
- Check for contraband.
- Ensure all shipped packages are adequately protected against damage.
- Process shipment request with vendor, advising package owner of arrangements.
- Apply appropriate postage amounts and required identification to outgoing mail and packages.
- Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed.
- May perform other duties to include but not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.
- Performs other duties as assigned.
Qualifications:
- High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
- Ability to effectively present information to an internal department and/or large groups of employees.
- Comfortable meeting and engaging with new people.
- Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
- Requires basic knowledge of financial terms and principles.
- Ability to calculate simple figures such as percentages.
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
- Ability to use computer system to record materials received and shipped.
- Physical ability to assist with warehouse operations. Able to lift 50 lbs.
- Driver/Motor Vehicle Operation - Position will require the ability to operate a motor vehicle and have a valid California Driver's License.?
Scope Of Responsibility:
- Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Safety:
- Complete at a satisfactory level all required and assigned HSE training
- Follow all activity policies and procedures, including all HSE related requirements at all times
- Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
- Report any condition which you feel could result in an accident or injury and / or stop work if required
In addition:
- Be aware of and understand all safe work practices and procedures and potential hazards associated with the work environment
- Maintain and wear at all times required appropriate personal protective equipment (PPE)
- Apply appropriate material handling techniques at all times,
- Only operate warehouse equipment and machinery (e.g. pallet jacks, manlifts, etc.) if properly trained, qualified, and authorized to do so
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