Billing Operations Manager

Foley & Lardner LLP is a great place to work because of what we do and how we do it. Here, your unique perspectives, experiences, and abilities will be embraced and developed, so you can excel. Being a part of Foley means having the opportunities and resources necessary to gain experience, advance professional goals, and forge meaningful connections. It's a place where you can build your career and enjoy professionally satisfying work. We have over 2,300 people who are #HappyatFoley, and we think you will be too.

The Billing Operations Manager will need to build strong, positive relationships across the finance community and with broader internal clients to help guide the billing team towards a more process orientated approach. The Manager will act as an independent contributor focused on enhancing overall processes and implementing best practices to optimize billing and revenue cycle operations.

Collaborate with department leadership to ensure all critical tasks are completed each month and operate as the key back-up on all billing team escalations.
• Serve as a subject matter expert on the firm's electronic pro forma solution (Proforma+) and the firm's billing processes.
• Work collaboratively with each function with a focus on improving the overall process and flow of the revenue cycle, supporting billing in collaboration with the Revenue Management leadership.
  • Improve the WIP and total inventory review process.
  • Better process alignment with eBilling and collections.
  • Establishing better touchpoints between AR/cash application and billing.
  • Maximizing reporting by working with Financial Systems.
• Develop and implement universal best practices across the billing team.
• Ensure flexibility and cross-training within the team.
• Establish and maintain offboarding procedures for members of the billing team.
• Develop training and professional development opportunities for the team to enhance technical and soft skills. #LI-Hybrid

• Minimum of seven (7) years of progressive law firm experience in billing, accounting and/or finance required.
• High School Diploma or GED Required, Bachelor's Degree strongly preferred.