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Senior Manager Device Payments

Verizon
remote work
United States, New Jersey, Basking Ridge
Nov 07, 2024

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing...

As the Device Payment Senior Manager, you'll leverage your product management and systems background to help in planning and development of the Verizon Business Group (VBG) payment program. The role's mission is to work closely with cross-functional SMEs and business stakeholders to identify key system attributes and integration elements to implement this large platform change. The Product Manager will possess a blend of business and technical expertise with a firm understanding of VZ systems.

You will utilize your vast product management acumen to collaborate with internal GTS SMEs and architects to build out this new payment platform, as well as work with our 3rd party vendor to align on requirements and integration points. Similarly, you'll work closely with our VCG counterparts to manage the common platform synergies and common Jira stories. You'll also be required to help launch a trial (pilot program) with select VBG customers and also manage the eventual launch deliverables and project timelines to ensure a successful launch.

Your work will help maintain Verizon's leadership position by anticipating Business customer needs and shaping our future offerings to meet them. Your vision and leadership will help us realize what's next for Verizon.

  • Work closely with GTS (I.T.) to formalize user stories and meet project timelines.

  • Collaborate with our 3rd party vendor to align on platform requirements and deliverables.

  • Manage schedules across multiple teams, and work with respective peers to drive awareness and socialization for this project.

  • End-to-end ownership of the entire product development lifecycle from creation to launch as well as supporting lifecycle management post launch.

  • Identify program KPIs and use them as benchmarks for project launch as well as any pre-launch pilot programs.

  • Monitor voice of customer feedback post launch to gather key insights to help shape the product experience and future enhancements.

  • Work closely with product stakeholders to define and drive product vision and distill a very strategic product commercialization and socialization plans.

  • Define MVPs, manage product backlog priorities, and strategically de-scope to achieve rapid feedback cycles and meet launch timelines.

You'll need to have:

  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

  • Five or more years of experience in product management, product development, portfolio strategy, or related field.

  • Three or more years in the wireless/telecommunications or related field.

Even better if you have one or more of the following:

  • A Master's degree or MBA.

  • Verizon LBA/PRT process knowledge and past product experience.

  • Jira stories development experience on large complex projects.

  • Ability to translate market knowledge and strategy into compelling stories and tools.

  • Authored device requirements or test plans in your previous roles.

  • Experience with product launches and developing product roadmaps.

  • Strong communication, presentation, decision making and negotiation skills.

  • Experience in project management tools and techniques.

  • Passionate about learning about new wireless products, devices and software technology and application trends.

  • Experience with building cross-functional relationships in a fast paced, demanding environment.

  • Technical and analytical skills, including the ability to understand and effectively communicate highly complex technical information.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours40 Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.



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