Spa Concierge Mokara Spa

Omni Hotels & Resorts

United States, Texas, Frisco

Nov 07, 2024

Spa Concierge | Mokara Spa

Job Locations

US-TX-Frisco

Requisition ID

2024-116190

# of Openings

Category (Portal Searching)

Spa

Location

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort

At the heart of modern golf culture, Omni PGA Frisco Resort delights from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18-hole championship courses at Fields Ranch, designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, continue after dark at The Swing, a lighted 10-hole, par-3 short course, and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco, TX with four on-site pools, including an adults-only rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether you're planning your next golf trip or a once-in-a-lifetime family vacation, you'll always remember your stay at Omni PGA Frisco Resort.

Job Description

Omni PGA Frisco Resort is seeking a friendly and organized Spa Concierge Part TIme to join our team. Omni Frisco PGA Resort provides north Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.

You will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. You will be responsible for scheduling spa appointments and maximizing spa service opportunities. You will be responsible for communicating spa promotions with guests and associates, up-sell, and provide tours of the spa.

Responsibilities

Check guests in and out according to Omni standards

Schedule spa appointments and accurately confirm them in accordance with Omni Hotels & Resorts Moments of Service.
Up-sell, cross-sell, and pre-sell Mokara services and products.
Provide tours of the spa and offer/serve beverages as needed.
Assist in maintaining presentation and cleanliness of the spa and all of its areas.
Communicate spa promotions with guests.

Qualifications

Ability to accurately and efficiently input information into computer systems.
Ability to prioritize, organize and follow up all responsibilities.
Ability to work a flexible schedule to include nights, weekends and holidays.
Ability to stand for an 8 hour shift.
Ability to communicate effectively.
Previous customer service experience.
Previous cashiering experience is preferred.
High school diploma or equivalent.
Ability to lift, carry, push, pull 30 lbs.
Must have unexpired TABC - or obtain upon hire.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.