Patient Support Associate

TEKsystems
$18.00 - $21.00 / hr
life insurance, parental leave, paid holidays, tuition reimbursement, 401(k)
United States, Indiana, Jeffersonville
Nov 07, 2024
Patient Support Associate Jeffersonville, Indiana (ON-SITE) Schedule: 1st and 2nd Shift Openings Qualifications: * 1+ years of healthcare related experience * Prior autorization experience preferred * High School Diploma Job Description: When you join the team as the Patient Services Associate, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. A typical day in this role will include ownership of your patients cases from initiation to closure to include; * Benefit investigations * Prior authorizations / denial appeals * Determining financial qualifications for assistance programs * Assisting patients or other callers/stakeholders through resolution (via email, inbound/outbound calls and using our patented technology) by using your critical thinking skills and your knowledge of the program and industry rules and standards. * This role requires a high level of ownership, attention to detail and patient focus and will put your problem-solving skills to the test! BENEFITS: - Toll Reimbursement Program (valued at $678.60/annually) - Company paid Short-term Disability (STD) - Increased competitive 401(k) company match up to 4% - Affordable Medical, Dental, and Vision benefits - covers 75% of Medical Premiums for our employees - Concierge Medical Clinic free of cost for those enrolled in a medical plan (including dependents) - Wellness discounts of up to $260 per year for participation in wellness program - Annual HSA employer contribution - Company paid and voluntary Life Insurance options - Voluntary Life, AD&D and Long-Term Disability Insurances - Paid Parental Leave of Absence - Wellness and Employee Assistance Programs - PTO benefits, flex days and paid holidays - Employee Referral Program - Ambassador Program - Tuition reimbursement program up to $5,000 per year This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume ! About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.