IT Service Desk

TEKsystems
$20.00 - $25.00 / hr
United States, Ohio, Cleveland
Nov 07, 2024
Description: Client is looking to bring on a contractor that would be a shared resource between the end user engineering group and the service desk. This person has to have experience with asset management as well as phone support. This person will be providing Level 1-2 phone support and assisting with asset management. Job duties would include the following: password resets, taking inventory, moving monitors, device imaging, active directory, multi factor provisioning, badge provisioning. Skills: phone support, asset management, password resets, inventory management, Help desk support, Service desk, Technical support, Troubleshooting, Ticketing system, office 365, hardware support, Device Imaging, Device Wiping, Multi Factor Authorization, Badge Provisioning, Windows, Active directory Top Skills Details: phone support,asset management,password resets,inventory management,Help desk support,Service desk,Technical support,Troubleshooting,Ticketing system,office 365,hardware support Additional Skills & Qualifications: Being able to assist with device imaging, opening up Microsoft + Dell support cases, help with badge provisioning during new hire classes, technical skills, customer service skills. Ticketing system expereince. Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.