Reporting to and National Business Development Executive Sales Director, the OncologyKeyAccountManageris responsible for account management, retention and growth for an assigned key account(s) in the Oncology specialty. This is a field based role. The territory encompasses all of Indiana and Chicago, IL.
- Drivesalesgrowthin assigned regional oncology account through targeting new sales opportunities, identifying and closing potential leakage opportunities.
- Ensures customer retention by developing relationshipswithpersonnelat multiple levels of the account including decision-makers, c-suite and other key stakeholders.
- Conduct regular business reviews of service delivery to include logistics, supplies, testing and billing to identify gaps in service.
- Participate with regional sales leaders in developing business plans and value propositions to increase revenue, volume and profitability in assigned account.
- Profile new tests and service offerings.
- Add tests to account EMR and workflows
- Educate key medical and account personnel on all processes and proceduresincludingthetestorder process toensureaccurate andtimelytransactions.
- Implementsfeeincreases orpricechanges; enforces contract compliance.
- Provideimmediatesupport forlesscomplex serviceissues;refertoappropriateresource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution.
- Maintainknowledge onallconnectivityproducts (e.g.: Quanum, e-reqs) and new tests.
- Work in a matrix environment to drive growth through resources, service, medical and operations.
- Ensures compliance with company polices and government regulations.
- Accuratelyforecastmonthly andquarterly revenue
- Decision-maker and disease specific committee account mapping
- Quarterly business review
- Effectively manage pipeline via Salesforce.com(SFDC)platform
- Complete administrative responsibilities, such as, expense reports, salesreports,andotherbusiness requests.
- Completealltrainings withinassigned timelines,demonstratingproficiency.
- Ensurecompliancewithcompanypolices and government regulations.
QUALIFICATIONS RequiredWorkExperience:
- Five (5) years of national and or regional large/corporate account management experience in diagnostics, lab and or biotech
- Three (3)yearsof healthcare sales in oncology diagnostics, precision medicine, lab, and or biotech
PreferredWorkExperience:
- National/Regional Account Management for an Oncology diagnostic and or biotech company.
PhysicalandMental Requirements:
- Significant walking in client's facilities; substantial time on laptop computer and in online meetings.
Knowledge:
- Reference laboratory business, Oncology andesoterictests
- Healthcareindustry, payorsand regulations
- Account management and service delivery
- Sales principles and processes
EDUCATION Bachelor's Degree(Required) Master's Degree
LICENSECERTIFICATIONS Valid driver's license(Required) Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
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