Service Technician

PRIMARY RESPONSIBILITIES:

• Works in customer homes and businesses, maintaining a friendly, respectful, and clean presence on-site.
• Must have knowledge of the following equipment types:
• Systems: Boilers, furnaces, heat pumps, air conditioners, and water heaters
• Fuel types: Heating oil, natural gas, propane (LP), and electric
• Required to hold an EPA Universal Refrigeration Certification.
• Daily responsibilities include preventive maintenance, responding to service calls, and installing HVAC equipment:
  
  
  
  • Preventive Maintenance: Perform routine and annual cleanings and inspections to ensure equipment is operating efficiently.
  • Service: Diagnose and resolve customer issues to restore equipment to proper working condition.
  • Installation: Handle retrofits, replacements, and new installations of HVAC equipment.
  
  
  
  
• Tools (such as hand tools, tool bags/boxes, vacuums, and specialized tools) are transported by the technician to and from the vehicle as required for each job.
• Must be capable of lifting and carrying up to 50 lbs.
• Should be able to sit, stand, bend, kneel, and work overhead as needed.
• Able to load and unload step ladders from company vehicles.
• Must be skilled in connecting, towing, parking, and disconnecting trailers.
• Able to use appliance hand trucks, including navigating loaded trucks up and down stairs.
• Expected to operate hand and power tools safely and effectively.
• Responsible for maintaining a clean and organized company vehicle:
• The vehicle is kept at the technician's home when off-duty.
• Used for traveling to and from scheduled jobs.
• Should be driven responsibly, following all company policies and local, state, and federal laws.

MINIMUM QUALIFICATIONS/REQUIREMENTS

• High School Diploma or GED: Required.
• HVAC Certification or Diploma: Completion of an accredited HVAC training program is preferre