Labor Relations Associate

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.

Position Overview

Under general supervision of the Deputy Chief People Officer, the Labor Relations Associate will provide comprehensive administrative support to the Labor Relations team. The role is essential in ensuring smooth operations within the department, facilitating effective communication, and maintaining accurate records.

• Assist in the preparation, distribution and filing of labor relations documentation and correspondence.
• Schedule and coordinate meeting, hearings, and other events related to labor relations activities.
• Maintain and update labor relations databases, ensuring accuracy and confidentiality of information.
• Handle incoming and outgoing communications, including phone calls, emails, and mail, directing inquiries to appropriate internal and external parties.
• Prepare reports, presentations, and other materials as needed to support labor relations initiatives.
• Assist in the research and compilation of data for grievances, disciplinary matters, and all other labor relations matters.
• Provide administrative supports during hearings and labor management meetings, including note taking, document preparation and logistical arrangements.
• Monitor and track deadlines related to labor relations activities.
• Maintain up to date knowledge of company policies, collective bargaining agreements, labor laws and regulations to ensure compliance.
• Support special projects and initiatives as assigned by the Labor and Employee Relations Business Partners, Deputy Chief People Officer, or the Chief People Officer.

• Bachelor's Degree required; and
• 1 year of experience in the field of labor relations including negotiation and administration of agreements of labor relations matters; or,
• An equivalent combination of education, training and experience, knowledge and skills sufficient to indicate ability to perform satisfactorily.
• Master's Degree or Juris Doctor is preferred.

Professional Competencies

• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication

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