Information Systems Administrator, Journeyman

Thank you for your interest in Torch Technologies. We're an award-winning, 100% employee-owned company based in Huntsville, Alabama. Recognized as a top 100 defense company, we're dedicated to supporting our nation's military. Our guiding principle, "Lighting the Pathway of Freedom," reflects our commitment to excellence, cooperation, integrity, and reliability. As a Certified Evergreen ESOP, our dedication is to continuously develop and maintain our company's success for the next century, securing a prosperous future for our employee-owners for generations to come. Join Torch and be a part of shaping the future!

Job Title

Information Systems Administrator, Journeyman

Location

Alabama - Gunter Maxwell - Montgomery, AL US (Primary)

Job Description

Torch Technologies is seeking an Information Systems Administratorwithin theAgile Support Office at Gunter Maxwell, AL. The Agile Support Office is working to identify and document the technical/operational baseline for all BES programs and standardize and optimize how BES programs establish and use technical environments and supporting infrastructures to assist program teams in delivering high-confidence programs. This position supports AFLCMC/GBQ.

This position requires a highly motivated individual with experience to include the below job duties:

• Perform and assist with the Operations and Maintenance of the Atlassian Tool Suite to include Jira, Jira Service Desk, Confluence, and Bitbucket.
• Assist with the expansion of BES Atlassian Tool Suite Services via Knowledge-Base Articles.
• Perform primary day-to day Atlassian Tool Help Desk Support for BES Atlassian Tools Suite via Jira Service Desk to include: triaging tickets, routing and escalating tickets to appropriate organizations; resolve tickets based on BES SLA and track resolution via metrics.
• Responsible for Atlassian Tools Service Desk Notice to Airman (NOTAMs) of service interruptions or outages.
• Must have comprehensive knowledge of Atlassian Tool Suite applications to include work performed as a Jira, Jira Service Desk, Confluence and BitBucket Administrator.
• Perform Jira Application side System Administration.
• Assist with Atlassian system security scans and testing required for secure operations. Assist in over-the-shoulder knowledge transfer of help desk services, Atlassian Tool Suite Administration, Jira System Administration and back-end system security scans and testing. Shall perform application and plug-in updates.
• Perform server reboots; monitor license usage

Job Requirements

Required Qualifications

• Must be a U.S. Citizen.
• Must have an active Secret level security clearance. Must maintain clearance at required level.
• Bachelor's or master's Degree in a related field and at least three years of experience in the respective technical/professional discipline being performed, three of which must be in the DoD
• OR, two to five years of directly related experience with proper certifications.
• Experience importing/exporting databases and data migration/conversion
• Experience maintaining Atlassian and CI/CD tools: Jira, Jira Service Desk, Confluence, Bitbucket, Artifactory, Jenkins, Maven, MS Build, Gradle, SonarQube, Checkmarx, or equivalent

Preferred Qualifications

• CompTIA Security+ Certification
• Experience in the AWS and/or Azure GovCloud (specifically Cloud One)
• Previous DoD experience
• Experience with Scripting (Python, Script Runner, SIL)
• Experience with Agile methodologies and tools, e.g. Kanban

U.S. Citizenship Required for this Position:Yes

Job Type:Full Time

Security Clearance: Secret

Schedule:Customers discretion

Work Location: Maxwell Air Force Base, Gunter Annex

Travel:<10%

Relocation Assistance Available:No

Position Contingent Upon Award of Contract:No

Benefits:

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution,medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays.

Applying to Torch Technologies:

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

Torch Technologies is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.

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