Regional Scheduler-UCHC NSP

University Correctional Health Care ( UCHC), operating within Rutgers, The State University of New Jersey, is dedicated to excellence in providing physical, mental health, dental and sex offender treatment services to those involved in the criminal justice systems in New Jersey. UCHC operates with a total budget of $150 million and approximately 1,000 staff.

We are committed to being a leader in the delivery of effective, compassionate and accessible care informed by research within correctional environments.

We Care. We Teach. We Heal. We Improve.

Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey's preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world.

Rutgers University Correctional Health Care ( UCHC) is seeking a Regional Scheduler to work at Northern State Prison, located in Newark, New Jersey. Under the guidance of the Administrator, the Regional Scheduler processes all consultation requests and related documentation for the facility. The position will interface with the Statewide Ombudsperson on concerns elevated to a state level.

Among the key duties for this position are the following:
* As the Ombudsperson, investigates and problem solves issues raised by inmates, family, friends and /or advocates concerning issues related to medical, and/or dental treatment at the facility.
* Develops monthly grievance reports.
* Monitors, reviews and maintains the Inmate Eligibility System to insure that the information contained in the database is accurate and up-to-date daily.
* Follows up with discharge planning with attending physician and Physician I (Site Medical Director).
* Works closely with CMS physician advisors and Medical Directors Council to update and maintain policies according to industry standards.
* Maintains daily work logs that summarize activity for monthly and yearly reports.

This position requires a full onsite work arrangement.

Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.

* High School graduate required.
* Minimum of three (3) years of medical office or hospital experience including medical records clerical duties.
* Experience maintaining confidential relationships.

* Valid driver's license is required.
* Must possess own vehicle or alternative means of transportation from one site to another.

Requires a working knowledge of medical terminology. Experience maintaining confidential relationships.
* Demonstrated ability in providing quality customer service.
* Computer literacy.

Must be approved by the Department of Corrections ( DOC) and adhere to all DOC requirements.

Northern State Prison, located in Newark, NJ