Patient Billing Supervisor
 Salem Health | |
life insurance, paid time off, 401(k), retirement plan, relocation assistance
| |
 United States, Oregon, Salem | |
 Nov 08, 2024 | |
| Location Site: Salem Hospital Main Campus Department: SH Patient Billing Position Type: Full Time Start Time: 8:00Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement. As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind. We invite you to learn more about our wonderful community: There's something about Salem, Oregon! Your Role With Us:As a Patient Billing Supervisor, the individual is instrumental in overseeing the billing team's daily operations, ensuring accuracy and efficiency in managing patient accounts throughout the revenue cycle. This role involves resolving billing and payment issues through direct communication with patients and insurance providers, while also supporting staff in providing exceptional customer service. The supervisor is responsible for training team members to navigate complex billing inquiries, conducting thorough reviews of accounts, and validating necessary patient information for billing submissions. They monitor trends in payment issues, proactively addressing concerns to educate both internal and external stakeholders. By reconciling account balances and pursuing outstanding payments, they ensure maximum reimbursement and compliance with financial policies. Additionally, the supervisor fosters a culture of continuous improvement by implementing performance metrics and providing constructive feedback, all while promoting professional development opportunities that empower staff to excel in their roles.Total Rewards Offerings: Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Relocation assistance available for qualified positionsFull comprehensive medical, dental, and vision plansBasic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP) 401(K) retirement plan with employer contributions.Generous paid time off (PTO) accrual and holiday pay Onsite fitness center with 24/7 badge accessEducation assistance programPublic service loan forgiveness (PSLF) eligible employer https://studentaid.gov/Food and drink discounts in the cafeteriaImpressive discounts offered by Nike, Adidas, Carhartt and othersBackground/Expertise:High School Diploma or Equivalent REQUIREDMinimum three (3) years relevant experience in medical or professional billing.Minimum two (2) years experience in customer service role.Call center experience PREFERREDPrevious EPIC experience PREFERRED.Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org | |