Senior Director of Business Management

The Senior Director of Business Management reports directly to the Senior Vice President of Corporate Strategy, Go-To-Market (GTM) & Operations and is accountable for delivering highly effective & efficient Marketing Business Management & leading Lumen's Rhythm of Business strategy and execution across product, sales & marketing. The candidate will oversee, orchestrate and produce the set of standard senior executive business review sessions across Lumen's enterprise business (called the Rhythm of Business, or RoB). The role is also directly responsible for overseeing Lumen's Marketing budget, marketing spend management processes, while improving upon existing Product, Segment and Marketing business rhythms to improve sales & marketing ROI.

The ideal candidate will lead with Lumen's cultural attributes top of mind, be highly collaborative, have deep experience with enterprise business operations and have intimate knowledge of commercial metrics and strategic levers that drive continuous improvement within and amongst the product, marketing & sales functions.

This is a remote opportunity open to candidates located anywhere in the U.S.

• Lead and oversee the continuous improvement of Lumen's executive RoB function, including standardizing the Lumen RoB and ensuring data-driven growth metrics are leveraged across each touchpoint
• Partner with Lumen's CEO office, the SVP of Segment, SVP of Products, and SVP of Sales Enablement Operations to drive alignment across all aspects of Lumen's executive RoB
• Develop and execute RoB strategies that surface business insights & growth blockers, leading to action-oriented execution improvements across product, sales & marketing.
• Partner across Marketing VP leaders to oversee the intra-Marketing RoB, ensuring improvement to marketing impact and ROI
• Oversee the end-to-end marketing budgeting & spend management process, from functional allocation to ongoing variance management, ensuring compliance to Lumen's related procurement and Finance policies
• Lead the annual Marketing budget planning process and partner across Marketing leaders to oversee the Marketing budget allocation, in alignment with corporate priorities and business growth strategies
• Lead, mentor, model, coach and develop a high performing RoB and Marketing Business Management team. Foster a culture of continuous improvement and data-driven decision-making.

• Bachelor's degree in business administration, or related field; MBA preferred.
• 10+ years of experience in business and operations management or related business rhythm management experience.
• Strong, proven expertise in building and leading with data analytics, reporting, and performance metrics.
• Proven experience in large scale budget and spend management
• Exceptional analytical skills with the ability to translate complex data into actionable insights.
• Excellent leadership and team management skills.
• Strong communication and collaboration abilities, with a focus on cross-functional partnerships.

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