Regional Traffic Management Center Supervisor

Are you ready to advance your career into a supervisory role? The Department of Transportation, District Office 8-0 is eager to welcome a Regional Traffic Management Center (RTMC) Supervisor to lead their team. As a shift supervisor, you will keep the region moving safely and efficiently through the coordinated use of Intelligent Transportation Systems (ITS), improved communications, and incident management techniques. Apply today for this challenging and exciting career opportunity.

In this position, you will supervise the RTMC Operators. This includes supervision of daily work activities, providing necessary training to operators, conducting performance reviews and approving or disapproving leave requests. In addition, you will be expected to perform necessary administrative activities associated with shift staffing schedules. You will have the opportunity to monitor CCTV, 800 MHz radio communications, police and fire scanners, incident detector devices, and assess current roadway conditions for traffic, weather, and overall operations.

Other duties to include but not limited to:

• Determining the area of influence of an incident and then providing traveler information by activation of Highway Advisory Radio (HAR) devices
• Reporting and notifying necessary maintenance personnel of highway incidents and or weather condition that may present an imminent danger to the public
• Managing Service Patrol Vehicle activities by directing them to incidents and tracking/logging their subsequent actions
• Activating AMBER Alerts when initiated by the Pennsylvania State Police or PennDOT
• Creating an Action Event Plan for Special Events

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 9:00 PM to 5:00 AM, Friday - Tuesday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. After a 6 month probationary period, positions will be telework eligible at the discretion of the supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Regional Traffic Management Center Operator or
• Two years of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.