Rehabilitation Services Coordinator

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Job Summary:

Key Position Details:

**Position is for a new Eden Prairie clinic opening in February 2025**

• 1.0 FTE 40-hours per week
• No weekends
• 8-hour day/evening shifts
• Benefit eligible

Job Description:

The Rehabilitation Services Coordinator is the first point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.

Principle Responsibilities

• Scheduling
  • Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
  • Enters all scheduling documentation in the electronic medical record.
  • Registers patients, verifies insurance and obtains prior authorizations as needed.
  • Creates, deletes and modifys schedule versions and calendars to reflect changes in Therapist schedules.
  • Arranges interpreter services for patients as needed.
• Administrative department support
  • Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
  • Organizes and maintains department records, manuals and patient education materials.
  • Participates in completion of patient data reporting requirements and compliance with regulatory standards.
  • Creates and maintains all training materials for new and current employees.
  • Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
• Provide department support
  • Maintains governmental payor logs, including faxing.
  • Updates patient charts.
  • Assists department with sending email communication related to initial patient assessments.
• Chart preparation
  • Analyzes patient records to determine if outside documents are needed.
  • Contacts document source, obtains records, scans and index into the electronic medical record.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• Customer service experience

Physical Demands

• Sedentary:
• Lifting weightUp to 10 lbs. occasionally, negligible weight frequently