Donor Recruitment Account Manager

Job Description:

Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

OUR IDEAL CANDIDATE WILL:

Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and ensure achievement of monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers.

WHERE YOUR CAREER IS A FORCE GOOD:

Key Responsibilities:

• Support the implementation of creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives.

• Utilize prescribed methods to ensure efficient scheduling of blood drives by assigned Sponsors.

• Provide routine organizational and operational support to sponsor contact.

• Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience.

• Schedule education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups.

• Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance.

• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

WHAT YOU NEED TO SUCCEED:

Education: Bachelor's degree in marketing, sales, communications or related field required.

Experience: 1 year of related experience preferred or equivalent combination of education and related experience required.

Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. Responsible for providing own transportation for business purposes. A current valid driver's license and good driving record is required. Ability to work on a team.

Travel: Some travel may be required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Previous experience in sales, marketing or communications.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with 5% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

Compensation Range: $65,000.00 - $70,000.00 annually, plus incentive

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights