Returns Analyst

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson Corporation is a Fortune 8 company and is one of the largest providers of healthcare supply chain management solutions, retail pharmacy, medical & pharmaceutical supplies, healthcare technology, community oncology and specialty care in the United States with revenues of $231 billion in 2020. The company was founded in 1833 by John McKesson and Charles Olcott in New York with a focus on importing and wholesaling pharmaceutical products. United by our ICARE shared principles, McKesson's 80,000 employees work together every day to make better care possible around the globe - one product, one partner, one patient at a time.

We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Every day, McKesson's employees deliver products to healthcare providers that make a difference in the care and life of a patient. We work to distribute medical supplies, bandages, syringes, vials of flu vaccine, and pharmaceutical drugs to help real patients like Jack, an eight-year-old boy battling cancer. We take that job seriously. Together, the work we do is shaping the future of healthcare. If you are passionate about combining a meaningful career with a balanced life, join us on this journey and apply for a job with McKesson today. Every day, McKesson's employees deliver products to healthcare providers that make a difference in the care and life of a patient.

Current Need

The McKesson Accounts Payable team is hiring a Returns Analyst in Irving TX.

Position Description

The Returns Analyst is a position that, as part of the Financial Operations team, will support efforts to reconcile and collect returns credit from manufacturers, and ensure compliance with manufacturer policies and agreements. Primary responsibilities include organizing and analyzing policies and historical returns data to ensure McKesson and McKesson's customers receive the appropriate returns credit. To accomplish this, the Returns Analyst will perform reconciliation tasks in a dedicated return system and engage with manufacturers and internal stakeholders to explain McKesson's methodology and strategy for returns reconciliation. The Returns Analyst will deepen McKesson's understanding of returns policies, the returns reconciliation process, and manufacturer relationships related to product returns. This role will continuously monitor systematic reconciliation of returns and develop written reports to communicate reconciliation results to management and make recommendations as appropriate. The department currently uses SAP, web-based reconciliation systems, robotics, and relies heavily on Excel.

Key Responsibilities

• Research supplier exception items to determine validity and provide appropriate support to substantiate McKesson's position

• Proactively work with suppliers to ensure compliance with agreements, specifically returned goods policies, and notification timelines and requirements. Responsible for the escalation of compliance issues.

• Perform reconciliation and analysis of accounting information for complex suppliers and customers

• Respond promptly and accurately to incoming supplier and internal inquiries, escalating if needed to the appropriate resource(s). Fully understand and assess reported issues to determine prioritization.

• Handle advanced/critical/sensitive issues that could result in a loss of income or negatively impact supplier relationships

• Special projects - involves reaching out to internal stakeholders, IT, and suppliers to research and resolve disputes, and enhance product packaging and shipment processes

• Identify opportunities and recommend solutions for process and automation enhancements

• Work system exception reports on a daily basis and utilize reporting to identify possible quality issues

• Perform data analysis, identify trends, and continuously audit and analyze large volumes of data

• Learn and research data sources within McKesson, across various business units and systems

Minimum Requirements

2+ years of relevant experience is required.

Critical Skills

• 2+ years' experience working with data to analyze, research and create automated projects with little instruction

• Intermediate proficiency with Microsoft Office (Word, PowerPoint and Excel- VLOOKUPs, complex formulas, and Pivots)

Additional Knowledge and Skills

• Strong customer service and problem-solving skills

• Analytical background and experience in working with data to aggregate, organize, and interpret data

• Ability to work independently and take full accountability

• Ability to leverage McKesson's internal resources or publicly available information to solve problems

• Excellent written and verbal communication skills

• Excellent organizational skills

• Experience with tools such as SAP preferred

• Process improvement experience

• Experience in billing, invoicing, and receivables

• Ability to leverage McKesson's internal resources or publicly available information to solve problems

• Excellent organization and communication

• Ability to work with businesses across geographies

Education

A Bachelor's Degree in Business, or a related field, or equivalent work experience in a related field, is required.

Environment

Traditional office requirements.Large percentage of time performing computer-based work is required.

Must be authorized to work in the US. Sponsorship is not available for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!