Community Page Manager (Library Assistant I)

Manages and supervises page department of a community library. Serves as person-in-charge as needed. Serves on branch management team. Responds to the needs of library customers and resolves customer issues. Performs all essential circulation and support duties. Performs other duties as may be assigned to further the goals and objectives of Fairfax County Public Library.

Note: This job announcement may be used to fill future full-time Community Page Manager (Library Assistant I) vacancies; current vacancies are located in the following branches:

• Great Falls Library, 9830 Georgetown Pike, Great Falls, VA, 22066-2634
• Kingstowne Library, 6500 Landsdowne Centre, Alexandria, VA, 22315-5011
• Thomas Jefferson Library, 7415 Arlington Boulevard, Falls Church, VA, 22042-7409

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

Assists in the management of the circulation department;
Interviews, selects, trains and evaluates the performance of subordinates and volunteers;
Serves as manager-in-charge of circulation department as required;
Communicates circulation policies and procedures;
Resolves non-routine circulation problems and clients' account issues, referring as appropriate;
Performs all general public service circulation duties and support tasks;
Serves as a member of the Branch Management Team;
May schedule staff and plan workflow to ensure adequate coverage;
May serve as branch Person-In-Charge;
May assist with outreach and other library programs;
Manages the page department of a small of mid-size library (community library);
Prepares daily and biweekly page schedules, ensuring efficient branch coverage;
Serves as volunteer coordinator.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Ability to establish and maintain good working relationships with others;
Ability to exercise tact, good judgment and initiative;
Ability to deal with stressful situations and difficult customers;
Knowledge of library policies and procedures;
Ability to work independently within established policies, procedures, and guidelines;
Ability to evaluate procedures and recommend improvements;
Ability to analyze problems and recommend solutions;
Ability to supervise and coordinate the work of others;
Ability to effectively train others;
Ability to learn and independently use office equipment, including software suites and
specialized databases;
Ability to operate a library's automated circulation system;
Knowledge of word processing and computer applications;
Ability to adapt to workplace change;
Ability to communicate effectively in English, both orally and in writing;
Knowledge of English grammar, spelling, and punctuation;
Ability to sort alphabetically and numerically;
Ability to perform basic arithmetic.

• One or more years of experience working or volunteering in a library.
• One or more years of experience supervising and training staff.
• Detail-oriented; and excellent verbal and written communication skills.
• Ability to establish and maintain effective relationships with employees and the general public.
• Experience working in a team-based environment.