Customer Service Rep - Hyrbid

TEKsystems
$19.00 / hr
United States, Oregon, Beaverton
Nov 09, 2024
A Nationally based Freight Exchange Services company is interested in hiring a Customer Service Representative for Business to Business calls. This position will be hybrid based out of their Beaverton, OR office. If you have previous call center customer service experience, submit an application, and a recruiter will reach out! Description: Inbound customer service team. Team for Business to Business Calls. This is not like calling General public these are business calls. What You'll Do In The Role: * Manage customer accounts, receiving and accurately posting payments. * Inform customers about the status of their accounts in a timely manner. * Collect payments from customers to bring overdue accounts current. * Investigate billing related questions and work directly with customers to resolve any issues. Skills & Qualifications: * 1-2 years of success working in a billing or call center is strongly preferred. * Strong familiarity with Salesforce preferred. Intermediate skills working with other CRM will also be considered. * Intermediate understanding of credit and collections systems and procedures is strongly preferred. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.