Technician - System IT I

* Sets up, verifies, and runs jobs using job control language statements and/or other appropriate
commands.
* Assists in analysis and recovery of system/s when malfunction occurs.
* Perform routine Daily Systems Checks and documents results to identify anomalies to be
resolved.
* Assists in monitoring security procedures.
* Monitors and performs all Production and File Server back-up and recovery.
* Documents all new, changing, and malfunctioning jobs related to the hardware and software in an
Helpdesk environment.
* Troubleshoots software and hardware to provide end User support throughout the organization.
* Maintains the Windows based Active Directory and File Server to ensure proper printing and
accurate delivery of customer files.
* Assist in monitoring and performs maintenance and set up of hardware and software on networkLAN/WAN systems.
* Monitors hardware and software on Phone Systems.
* Maintains tape library and inventory of systems requiring backup to ensure available resources.
* Monitors environmental equipment (air conditioning, humidity, and temperature of computer
equipment).
* Assists users to resolve problems with computer hardware and software (help desk).
* Assists in communication, coordinating and scheduling work with vendor service providers.
* Assists with system software loading and hardware maintenance on administrative computer
systems and network.
* Work requiring experience in AS400, Unix AIX, VMWare ESXi, Windows, and Windows Server
operating systems.
* Maintain compliance with Regulatory Control, PCI and Sarbanes Oxley Policies when working on
any system under review.
* Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
* Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies,
and procedures.
* Always follow the Company Service Standards model.
* Must be able to work a variety of hours, holidays, and weekends as necessary.
* Must be available for regularly scheduled work.
* Performs other duties as assigned