Patient Benefit Representative
 US Oncology Network-wide Career Opportunities | |
 United States, Oregon, Portland | |
| 265 N Broadway St (Show on map) | |
 Nov 09, 2024 | |
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Overview
It may sound cliche, but it is true. A career taking care of cancer patients is a calling for most all of us. It's much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role, each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. If this sounds like you, please reach out to us. We can't wait to hear your story. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you. Employment Type: Full-Time (40 hours), M-F Location: This position will initially be based at our Rose Quarter Cancer Clinic in Portland, OR, and will relocate to our new East Clackamas location in late 2025. Salary Range: $18.90- $32.01/hr **Final offer amounts are determined by multiple factors including candidate experience and expertise as well as internal employee equity considerations. Scope: Under general supervision, responsible for educating patient on insurance coverage and benefits. Assess patient's financial ability; may educate patient on assistance programs. Updates and maintains existing patient new insurance eligibility, coverage, and benefits in system. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values. Responsibilities Essential Responsibilities: -Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses. -Assess patient's ability to meet expenses and discusses payment arrangements. -May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient's review and signature. -Forwards appropriate information and forms to billing office. -Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment. - Review patient account balance and notify front desk of patients to meet with -Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately -At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs). -Stays current on available financial aid. Develops professional relationships with financial aid providers. Networks with financial aid providers to obtain leads to other aid programs. -Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. -Maintains updated manuals, logs, forms, and documentation. -Performs Physical Therapy benefit investigations and insurance authorizations. -Performs additional duties as requested or assigned. Qualifications Minimum Requirements: Education: High school diploma or equivalent required. Experience/Training: -Minimum (3) years of patient pre-services coordinator or equivalent experience required. -Proficiency with computer systems and Microsoft Office (Word and Excel) required. -Demonstrate knowledge of CPT coding and HCPS coding application. -Must be able to verbally communicate clearly and utilize the appropriate and correct terminology. -Must successfully complete required e-learning courses within 90 days of occupying position. More About The Company: Compass Oncology team brings together leading cancer experts in the fields of surgical, medical and radiation oncology, pathology and palliative care to provide the most comprehensive cancer care possible and an even more cohesive patient experience. In addition, the majority of our physicians specialize in particular cancer types, bringing a heightened level of expertise to our patients. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn and go home at the end of the day knowing you made a difference in the lives of our patients; Compass Oncology is the place for you! As a member of The US Oncology Network, one of the nation's largest community-based cancer treatment and research networks, Compass Oncology participates in leading-edge clinical trials through US Oncology research, which has helped develop 89 FDA approved cancer therapies. We serve the Portland and Vancouver communities with clinical offices located throughout the metro area. To learn more about Compass Oncology and its daily mission, please visit our website at https://compassoncology.com/ When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen - whether it is caring for patients, caring for yourself and your family, or giving back to your community. That's why Compass Oncology offers a full suite of competitive benefits that support your physical, mental and financial well-being. From health and wellness programs, to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future. Our Benefits: When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen - whether it is caring for patients, caring for yourself and your family, or giving back to your community. That's why Compass Oncology offers a full suite of competitive benefits that support your physical, mental and financial well-being. From health and wellness programs, to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future. For benefit-eligible employees who work 20 hours or greater, we proudly offer the following:
For more details: Compass Employee Benefits
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