HR Manager - Clinical

We are seeking a HR Manager - Clinical who will be responsible for the operational management of human resources matters across all clinical, administrative and research areas of the Department of Medicine (DOM). The HR Manager-Clinical will work in close association with DOM Administrators and the Director and Assistant Director of Human Resources for the School of Medicine and DOM. The manager will ensure that human resource activities, services and counsel are carried out consistent with and supportive of the established Johns Hopkins University (JHU) and Johns Hopkins Hospital (JHH) vision and mission. Will demonstrate a high level of competency and mastery in effective management and resolution of employee and labor relations issues. Fosters practices which produce improved productivity and effective work environments. This position serves as an integral member of the DOM management team and will ensure development of a strong human resources support function, through interdepartmental collaboration and on-going communication and reports directly to the Assistant Director of Human Resources.

This role will also be responsible for building, developing and managing the departmental human resources support team, through effective communication, guidance on best practices and regular mentoring. This position regularly interacts with departmental and divisional leadership, along with Central Human Resources support to ensure that faculty and staff issues are identified, addressed and appropriately resolved in a timely manner.

Specific Duties and Responsibilities

Human Resource Operations

• Provides leadership guidance for multi-functional services for a staff, faculty, and student population of 3,200 and assists with department leadership in strategic planning and implementation of initiatives.
• Provides direction, oversight, and consultation to Department of Medicine HR staff.
• Acts as primary consultant to management within the organizational units on human resources policies, procedures, and practices. Consults with central and divisional human resources leadership as appropriate to obtain additional perspective, insight and resource. Ensures that human resources practices are in compliance with federal, state and local laws and regulations. In addition, ensures that HIPAA and Joint Commission regulations are in compliance.
• Is the first point of contact for management and staff regarding human resources issues. Utilizing professional expertise, advises, negotiates, and influences its leadership in matters relating to sound and effective organization and utilization of its human resources, and facilitates and contributes to the accomplishment of its organizational objectives.
• Approver of employment actions for staff, faculty, students, postdoctoral fellows, and residents in accordance with JHU, School of Medicine, and JHH policies and procedures.
• Provides a wide range of human resources support and consulting services to the DOM for both JHU and JHH covering recruitment and employment; employee and labor relations, including appeal resolution, progressive counseling, developing performance plans, RIF, and terminations.
• Provides support and consultation to faculty and Division Administrators in the DOM.
• Represents DOM HR at unemployment compensation hearings as needed. Provide additional documentation as needed for the unemployment claim / hearing.
• Counsels DOM faculty, Division Administrators and staff with the interpretation of HR policies and procedures related to recruiting, requisitions, compensation, Family & Medical Leave Act (FMLA), leaves of absence (LOA), short and long-term disability (STD and LTD), reclassifications, equity issues, timekeeping (E210 & Kronos), and SAP system.
• Oversees divisional efforts related to staff and faculty that require FMLA, STD and LTD. Provides guidance to divisional administrator(s) and supervisors and works in partnership with Divisional HR representatives on documentation related to this area.
• Confers and consults with Divisional HR and DOM Division Administrators in recommending appropriate starting salaries, promotions, merit increases and reclassification outcomes.
• Recruits, screens, interviews and orients candidates for the Director's office as well as for the divisions of the DOM as needed.
• Serves on various human resources committees and task forces. Actively participates in discussions, provides organizational unit-specific perspectives on issues. Recommends new policies and modifications to current human resources policies, procedures, and programs.

Training and Development

• Develops training for the departmental HR staff on human resources policies and procedures. Partners with Division Administrators, managers, and supervisors to identify areas where training programs may be beneficial. Offers recommendations to the DOM divisions about the various training and HR resources that are available to assist with retention, staff development, performance management and employee relations.
• Human resource training and education is conducted at monthly departmental HR meetings with focus on new policies and procedures, compliance matters, upcoming deadlines, and departmental areas of concern.

Contacts

• Internal: SOM Human Resource Office, Benefits team, HR/Payroll Shared Services, Legal Counsel, School of Medicine Central Finance, Registrar's Office, various other departments and divisions in the School of Medicine and JHHS.

Supervision

• Provides direct and/or dotted line supervision of department(s) administrative staff, which includes HR Manager, HR Generalists, Sr. HR Coordinators, HR Coordinators and other related positions.

Additional Knowledge, Skills and Abilities

• Knowledge of Human Resources policies, practices and procedures.
• Knowledge of FMLA, STD, LTD, progressive counseling processes.
• Organizational development and change management skills
• Capable of working with different leadership styles, diverse and/or complex organizational issues and structures.
  

• Consulting and negotiation skills and ability to provide appropriate counsel, advice and work in partnership with management and staff on human resources matters and facilitate and negotiate conflict resolution.
  

• Ability to initiate, develop and implement a wide range of human resources programs independently and in collaboration with other HR professionals.

• Ability to make independent judgments and to act on decisions on a daily basis.
  
• Ability to work for long periods of time without direction.
  
• Ability to maintain confidentiality.
• Ability to prioritize own work and work of staff as needed.
• Ability to be flexible with several tasks simultaneously and to meet various concurrent deadlines.
• Very strong organizational skills, analytical and problem-solving abilities, and attention to detail.
• Strong interpersonal and communication skills, both oral and written.
  
• Ability to effectively interact with all levels of University and Health System employees as well as outside contacts.

• Bachelor's degree in Human Resources, Business, or related field.
• Eight years progressively responsible human resources management experience, including employee relations and financial and administrative experience, preferably in an academic or medical institution setting.
  

• Additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

• Master's degree in related field
• Professional HR certification (e.g. PHR/SPHR).
• Knowledge and understanding of the JHU payroll system, timekeeping system, and JHU and JHHS policies and procedures.

• Knowledge of SAP system for staff, faculty, students, postdoctoral fellows, and residents

Classified Title: HR Manager - Clinical
Role/Level/Range: ATP/04/PF
Starting Salary Range: $85,500 - $149,800 Annually ($117,000 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: M-F; 8:30-5:00
Exempt Status:Exempt
Location:Hybrid/School of Medicine Campus
Department name: SOM DOM General Admin Chairmans Offf
Personnel area: School of Medicine