XR Restaurant General Manager

Crossroads Hotel, Kansas City, Missouri

Reports to Director of Food + Beverage, position is exempt

Lead an impressive team of restaurant professionals in our gorgeous, historic building. As the General Manager of our XR restaurant, you will collaborate with our other departments to bring our dynamic, exciting space to life. Work in a respectful and progressive environment that values what people bring to the team.

You are excited and passionate about being a leader in the three-ring circus that is a bar and lounge. You pride yourself in controlling chaos; and are adept at making each guest in your space feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guest's expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.

Your past experiences have led you to understand that there is an art + science to the how and what a hospitality operation professional is responsible for; not all remedies can be outlined in a training manual or found in a recipe book. You are energized by the frenetic pace of a bustling dining room and gain deep satisfaction from conducting a well-run shift; and will jump-in when the going gets tough and your team respects you for that. You have developed relationships with guests and service industry colleagues alike, as they often contact you for reservations you are known for making them and their friends feel valued. You understand that what we do is not rocket science but there are a lot of moving parts; you have a clear understanding of how a successful operation should be running and how that connects to staffing, scheduling, training, ordering, side work, shift logs, pre-shifts, and all the other systems and tools your team employs.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.

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