Mgr. Quaility CM

L'Oreal USA, Inc

United States, California, El Segundo

Nov 10, 2024


Name:	Quality Manager
Function:	Industrial Quality OMA
FLSA Status:	Exempt
Division:	Open Manufacturing Americas
Supervisor Title:	Sr. Quality Manager
Location:	El Segundo, California
Date:	March 2021

Education:

Bachelor's degree in Science or Engineering

Experience:

5+ Years experience in Industrial Quality, preferably within cosmetics and consumer goods industry
Knowledge of ISO Standards 9001 and GMP Standards (ISO 22716)
Knowledge of OTC Requirements
SAP Experience
Strong Excel Skills
Strong attention to detail and desire to follow procedures
Excellent communication and organization skills
Ability to interpret data and statistics
Leadership and management skills

Travel:

This position requires 30% travel

Section 3: Essential Duties and Responsibilities:

Tasks, Duties & Responsibilities

Lead a team of technicians, continually encouraging 100% employee engagement

Participates in the recruitment and training of employees

Prepare and manage the quality agreement between L'Oreal and Contract Manufacturers (CM)

Prepare and manage technical dossier (Blue Book- BB) for CM production

Lead quality risk assessment & on-boarding process at new CM

Train CMs to ensure understanding of quality requirements

Participate in CM's certification program (test delegation, control and process validation)

Develop training and train quality personnel on the use of new test methods

Disposition FGs, PCs, bulk, WIPs in WISE and block in FUSION if necessary

Work with CMs on the status of Quality Alerts

Initiate and follow up the corrective action process for nonconforming finished goods and packaging components

Manage reworks (at the DC or 3rd party) - rework instructions, Traceability list, re-control, release

Create purchase orders as needed ensuring to adhere to the approved budget

Secure all formula information per L'Oreal's procedures

Create and implement quality procedures

Support audits of the CM

Support DGO/Internal audits

Lead the approach of continuous improvement of quality: monitoring performance, analyze quality reports, monitor the change management

Section 4: Required Competencies:

Competencies

Acts/leads with human sensitivity

Displays sensitivity to the "metier" of L'Oreal

Demonstrates entrepreneurship

Innovates

Salary Range: 110,000- 128,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)