Manager, Network Transformation Strategy

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

The Manager, Network Transformation Strategy will build and lead a new team dedicated to enhancing our network capabilities. This role involves analyzing opportunities to decommission legacy network elements and migrate to modern technologies, focusing on cost reduction, streamlined service delivery, and improved reliability.

Scale of Responsibility:

• Initially oversee 1-2 Analysts during the team's establishment.
• Hold firm-level responsibility for the operationalization of a multi-year network evolution effort.
• Company's technical expert in simplifying and modernizing both inside plant (central serving office) and outside plant networks.
• Develop and implement a copper plant retirement strategy.
• Strategy for the disposition of retired assets.

Key Responsibilities of this role:

• Network Modernization Strategy: Identify, rationalize, and prioritize opportunities to replace, consolidate, and decommission legacy telecommunications technologies.
• Alternative Technology Deployment: Research and implement alternative technologies to enhance network performance, reliability, and scalability.
• Interdepartmental Ambassador: Serve as a liaison between Network Operations Control (NOC), Network Planning, and Field Operations to ideate and execute transformation initiatives.
• Process Development: Assist in the development and management of operational methods and procedures for business units involved in network transformation and decommissioning efforts.
• Project Management: Establish, track, and effectively communicate benchmarks for success.
• Vendor Evaluation and Selection: Vet and select vendors providing modernization and asset harvesting solutions.

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's degree in a relevant field or equivalent practical work experience.
• Proven experience in project management, customer strategy, or telecommunications.
• Minimum 5 years' experience in network transformation, specifically in retrofitting new technology.
• Minimum 2 years' people management experience
• Strong working knowledge of telecom switching and routing infrastructure, including voice, broadband, and business circuit delivery systems.
• Excellent analytical skills and experience in business case development.
• Proficiency with data visualization tools (e.g., PowerBI, Tableau, Qlik Sense) to communicate data model outputs.
• Exceptional interpersonal and communication skills for engaging diverse stakeholders.
• Visionary thinker capable of shaping and executing strategic initiatives.
• Customer-centric mindset with the ability to motivate others and work effectively under pressure.
• Strong decision-making abilities and a track record of leading change.
• Capacity to manage multiple projects and priorities in a fast-paced environment.

BONUS POINTS FOR:

• Advanced Degree: In a relevant field (e.g., Telecommunications, Engineering, Business Administration) is preferred.
• Certifications: Relevant certifications (e.g., PMP, ITIL, Cisco, or other telecom-related certifications) that demonstrate expertise in network management and project leadership.
• Experience in Change Management: Proven experience in leading change management initiatives, including stakeholder engagement and training.
• Familiarity with Cloud Technologies: Knowledge of cloud-based network solutions and integration strategies.
• Regulatory Knowledge: Understanding of telecommunications regulations and compliance requirements.
• Budget Management: Experience managing budgets for large-scale network transformation projects.
• Cross-Industry Experience: Experience in different sectors (e.g., telecommunications, wireless carrier, related IT services) that enhance a diverse perspective on network transformation.
• Strong Negotiation Skills: Ability to negotiate contracts and service agreements with vendors and service providers.

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusionare at the center of our grounding belief inBeing Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed's Privacy Notice for California Residents
• Brightspeed's Privacy Notice