Principal Systems Design Engineer Customer Engineer

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

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Principal Systems Design Engineer Customer Engineer

THE TEAM:

AMD's Data Center GPU organization is transforming the industry with our AI based Graphic Processors. Our primary objective is to design exceptional products that drive the evolution of computing experiences, serving as the cornerstone for enterprise Data Centers, (AI) Artificial Intelligence, HPC and Embedded systems. If this resonates with you, come and joining our Data Center GPU organization where we are building amazing AI powered products with amazing people.

THE ROLE:

We are looking for a dynamic, energetic Lead / Principal Systems Design Engineer to join our growing team. As a key contributor to the success of AMD's product, you will be part of a leading team to drive and improve AMD's abilities to deliver the highest quality, industry-leading technologies to market. The Systems Design Engineering team fosters and encourages continuous technical innovation to showcase successes as well as facilitate continuous career development.

THE PERSON:

As a Leader in Systems Design Engineering, you will drive balanced, scalable, and automated solutions. In this high visibility position, your software systems engineering expertise will be necessary towards product development, definition, and root cause resolution.

KEY RESPONSIBILITIES:

• Provide Tier 3 support to RH for their customers
• Collaborate with partners to understand their needs and provide tailored solutions to enhance their cloud-native applications.
• Develop and maintain documentation, including troubleshooting guides, FAQs, and knowledge base articles.
• Engage with cross-functional teams to resolve complex technical issues and provide feedback for product improvements.
• Conduct training sessions and workshops to uplift co-worker, partners and customers
• Stay updated on OpenShift features, industry trends, and best practices to provide top-notch service.

PREFERRED EXPERIENCE:

• Proven experience with OpenShift and container orchestration technologies.
• Strong understanding of Linux, networking, and cloud services (AWS, Azure, GCP).
• Excellent problem-solving skills and attention to detail.
• Proven ability to communicate complex technical concepts to non-technical audiences.
• Ability to work independently and as part of a team in a fast-paced environment.

ACADEMIC CREDENTIALS:

• Bachelors or Masters degree in electrical or computer engineering
• Certification related to OpenShift

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At AMD, your base pay is one part of your total rewards package. Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD's Employee Stock Purchase Plan. You'll also be eligible for competitive benefits described in more detail here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.