Senior Director, TS Online Banking Lead

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Senior Director, TS Online Banking Lead to join our Treasury Services team. This role is located in New York, NY or Pittsburgh, PA - HYBRID.

In this role, you'll make an impact in the following ways:

• Sets strategy and leads team for Digital (Online/Mobile) banking experience optimization, including research, functionality and process reengineering, user journey and UI design etc. Works closely with engineers, UX teams, core Product owners, and clients, as well as use data and KPIs to continuously iterate on solutions to drive adoption and usage.
• Owns business prioritization of change requests through weighing business and technical prioritization.
• Leads Commercialization efforts and rollouts with delivery teams to ensure adoption and commercial success.
• Perform competitive analysis to ensure we are creating a differentiate market leading experience

To be successful in this role, we're seeking the following:

• Bachelor's degree or the equivalent combination of education and experience is required.
• Minimum 7-15 years of total work experience preferred. At least 5 years of Product experience in developing financial digital experiences and proven track record of driving adoption.
• Passionate about client experience, open to new ideas and new ways to doing things. Strategic thinker and proficient problem solver with minimum involvement from seniors.
• Proven experience in product design/human center design, use cases, flow diagrams, prototypes, scenarios etc,. excellent communication skills, both written and verbal, with the ability to simplify complex concepts and the ability to influence others.
• Recruit, motivate and develop staff, maximizing their individual contribution, and their professional growth. Guide staff in building the business case for firm offerings and ensures that the team stays on top of the competitive landscape and the industry environment.

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.