BUSINESS COORDINATOR: RADIOLOGY (DAYS, M-F)

Shift: Monday through Friday 8 AM to 5 PM
Department: Radiology
Compensation:

* Base Pay Range: $19.15 - $30.23 per hour, based on experience

ABOUT THE JOB

Join the MU Health Care Team! Are you ready to make a meaningful impact in the world of healthcare? At MU Health Care, we're not just looking for employees; we're seeking passionate individuals who thrive on collaboration, innovation, and excellence. If you're someone who values communication and teamwork, and you're eager to support both healthcare providers and patients, we want you! What We're Looking For: Dynamic Communicators: You'll be the vital link between management, healthcare providers, and support staff. Your ability to foster open dialogue and ensure everyone is on the same page will be key to our success. Empathetic Leaders: We need individuals who can guide and mentor our support staff, helping them navigate changes in policies and procedures with confidence and clarity. At MU Health Care, we believe in empowering our staff to grow and succeed. If you're ready to take on a role that challenges you while making a difference in the lives of others, we invite you to apply and be part of our mission to provide exceptional healthcare. Together, we can create a healthier future!

ABOUT MU HEALTH CARE

MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 90 specialty clinics located throughout the region.

As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8% and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

Act as liaison between management, health care providers, and support staff to ensure communication between these groups. Instruct and advise support staff on changes in policies, procedures, or working standards. Assist in the training and orientation of Patient Service Representatives and/or Patient Account Representatives. Perform all aspects of unit-specific tasks to ensure all tasks of the revenue cycle are completed. Supervise functions of office staff and assist with personnel-related activities including interviewing, hiring, disciplining, and termination process. Maintain accurate provider schedules in the computer system.

Complex decision-making and problem resolution. Monitor daily workflow and production, adjusting priorities, employee scheduling, and operations as necessary to ensure effective services are being provided. Recommend changes in operation to Clinic management to improve efficiency. Coordinate the procurement of non-clinical equipment, supplies, and forms necessary to ensure efficient office operations. Create and monitor cash logs, cash received reports, and deposit slips. Maintain compliance with the cash handling policies of the institution. Ensure patient satisfaction by investigating and responding to patient problems and complaints. Ensure prompt delivery of patient services and other activities, assisting in implementing improvements and enhancements to promote efficient patient flow.

Ensure the success of the referral and pre-certification process. Monitor registration errors or reported documentation/coding issues and ensure communications between providers and front desk staff. Resolve billing issues of varied complexity. Oversee and perform accurate daily reconciliation of batched daily work. Oversee the performance of charge capture and payment posting. Provide resources for patient's financial needs. Develop, coordinate, and maintain daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care. Monitor time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes May complete unit/department specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired. Four (4) years of experience in a physician's office, hospital admissions, or patient accounts.

PREFERRED QUALIFICATIONS

Associate's degree in business. Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.