Sr Quality Technical Support Specialist

Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, noosa, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell's offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

The Sr. Quality Technical Support Specialist is responsible for leading the commercialization activities for the business units (new product development, line extensions, alternate ingredients, packaging material improvements, etc.). Coordinates the technical activities in processing and packaging in a fresh baked manufacturing operation. Drives the continuous improvement process; identifies improvement opportunities and applies appropriate tools to improve bottom-line results and enhance the Company's competitive position. Delivers results in the areas of safety, quality, and cost. Develops the capabilities and competencies of employees through ongoing training, coaching, and mentoring; promotes employee engagement, empowerment, and teamwork. Ensures full compliance with Company policies and standards related to safety, quality, and workplace conduct.

What you will do...

• Perform technical lead functions related to all new product development initiatives, line extensions, packaging modifications, etc. for the facility. Liaison between Product Development, Corporate QA, Corporate Engineering, and plant stakeholders (QA, Operations, Receiving, Distribution, Maintenance, and Sanitation).
• Function as a technical services resource on key manufacturing processes for the Bakery and Biscuit Business units. Develop and lead the technical training program for these key plant processes. Coordinate and perform technical training with key functional areas, including Managers / Supervisors / Leaders, Maintenance and Operations.
• Participates in Daily Direction Setting (DDS) team meetings as a resource and mentor. Lead / Support PFMS and Continuous improvement activities to improve SPQDC plant metrics and deliver enabler opportunities.
• Develops and implements effective communication plans to keep direct and indirect reports well-informed regarding business objectives, results, initiatives, changes, etc. Ensures that the department's focus is properly aligned with the larger plant and corporate goals.
• May perform other duties as required.

• Moderate to high level of decision making and authority, filtering significant decisions to the Manager, Quality Assurance. The role does not have any budgetary or supervisory responsibility.

What you bring to the table...

• High school diploma or GED
• Minimum of three (3) + years of process / project management experience in a manufacturing environment

It would be great to have...

• Bachelor's Degree in Food Science or comparable technical degree preferred
• Supervisory experience is a plus.
• Minimum of three (3) + years of process / project management experience in a manufacturing environment (preferably food).

• Walking and standing for extended periods of time.
• Climbing to extended heights and bending/crawling.
• Lifting up to 50 lbs.
• Must be willing and able to taste/consume a wide variety of products as part of sensory quality evaluations.
• Cross-functional experience with a proven track record of delivering successful business results in the areas of safety, quality, and cost.
• Comprehensive knowledge of OSHA standards, HACCP guidelines, Good Manufacturing Practices (GMPs), etc.
• Ongoing passion to identify continuous improvement opportunities and lead initiatives to deliver bottom-line results. Must be a change agent.
• Outstanding analytical, problem-solving skills and able to formulate action plans based on real data.
• Excellent communication skills (both verbal and written). Must possess strong training/facilitation skills.
• Computer proficiency in Windows-based software applications (i.e., Word, Excel, PowerPoint, etc.). SAP experience is a plus.
• Ability to thrive in a fast-paced, team environment.
• Typical bakery food setting with allergens and other sensitive items present.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.