Senior Service Technician

Pavion Corp
United States, California, San Jose
360 Turtle Creek Court (Show on map)
Nov 12, 2024
Description Pavion and our family of companies are seeking a talented and motivated Senior Service Technician to join our security business unit. Primary Responsibilities: Provide security integration service to customers Communicate with clients about the condition of their system and recommend upgrades to keep them current with latest security technology Maintain and test multi security system for clients that have service contracts in place Troubleshoot technics to determined what type of problem may exist and facilitate a corrective action to solve the problem Produce timely and detailed service reports Build positive relationship with clients and provide excellent service and support to customers Responsible for onsite repairs, maintenance and scheduled test task Diagnose errors or technical problems and determine a proper solution for corrective action. Assist with service technician training to learn communication and troubleshoot skills Attend customer appointments on time and complete work in a timely manner Occasionally required to be on call or work late during emergencies or urgent projects Drive a safe and responsibly and able to operate hand tools and power tools safely and responsibly Adhere to codes and follow standards Operate aerial work platform lifts, e.g. scissor, boom Basic Qualifications: High school education, or equivalent, or 2-year associate degree in electronics required 3-5 years experience in service Trouble shooting skills, programming knowledge, and hold multiple certifications in systems such as Lenel, Bosch, Genetec, Milestone, AMAG, as examples. If certifications aren't current, they should be able to renew and have the knowledge of working on these systems Preferred Qualifications: Military training / experience a plus Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)