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Solutions Consultant - Hands-On Labs

Adobe Inc.
United States, New York, New York
Nov 13, 2024

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Solution Consultant, GenStudio - Technical Validation Team

The Opportunity

As part of the Sales Velocity Technical Validation team you will be at the forefront of Generative AI, content creation, and collaboration. In this role, you will develop and deliver customized content and lead customer engagements through in-product demos and customer workshops, so they can better understand, evaluate, and envision the value of Adobe solutions to power their content supply chain. We want to hear from you if you are passionate about Generative AI, content supply chain solutions, and customer success!

What you will do

* Develop and deliver content for hands-on lab engagements and workshops, highlighting Adobe technology feature/function capabilities to address customer-specific content supply chain challenges.

* Deliver engaging in-product demos to technically progress content supply chain opportunities with the GenStudio suite of applications.

* Collaborate across sales, marketing, and product teams, ensuring customer-focused solutions.

* Expand the hands-on lab program by aligning with customer demands and evolving product needs.

* Act as a trusted advisor across customer organizations' creative, marketing, and technical teams.

* Stay current with Adobe's evolving technology stack, feature improvements, and standard processes through continuous learning.

What you need to succeed

* Proven understanding of Adobe Experience Manager (Sites/Assets), and Workfront Solutions, including hands-on experience with content management, creative workflows, and asset management.

* Minimum of 3 years of pre-sales experience, with the ability to articulate complex solutions in an engaging, customer-friendly manner.

* Experience delivering customer-facing Content Supply Chain presentations and live demonstrations.

* Interest in understanding and storytelling the "One Adobe Cross-Cloud" narrative, with a skill for translating complex solutions into customer value.

* Familiarity with cross-product and cross-cloud integrations, including setup and workarounds.

* Proven understanding of Adobe Creative Cloud.

* Practical knowledge of generative AI, large language models, and DevOps practices (CI/CD, code repositories).

* Background in technical writing, content development, or similar roles, with strong project management and problem-solving skills.

* Proven ability to work autonomously and proactively drive tasks to completion.

* Ability to travel up to 20% as needed.

Additional Experience a Plus

* Practical development experience in areas such as GraphQL, Javascript, CSS, and Java.

* Practical DevOps experience using CI/CD tools and code repositories.

* Practical understanding of REST APIs.

* Practical generative AI experience applying LLMs

* Practical experience with asset lifecycle management, work management (e.g., Workfront), and modern creative production.

* Practical understanding of Frame.io, Express, Adobe Customer Journey Analytics, Adobe Journey Optimizer.

* Entrepreneurial mindset with agility and adaptability in a constantly evolving environment.

This role offers an exciting opportunity to collaborate with diverse, talented teams and to play a key role in Adobe's mission to lead the Generative AI and content supply chain market. Join us to help customers unlock the full potential of Adobe GenStudio and Content and Collaboration solutions.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Download the Adobe Life digital magazine and discover what our employees are saying about their career experiences at Adobe. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $148,600 -- $229,600 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailaccommodations@adobe.comor call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

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