Sr. Service Dept Clerk (ED)

Sr. Service Department Clerk provides administrative support for departmental supervisors and managers. This position is responsible for providing a variety of clerical duties that require knowledge of office routines and procedures.

This individual will also interact with management daily, handling confidential documents and materials. The clerk will be required to take on special projects as they arise and provide technical support to other departments as needed. The Sr. Service Department Clerk will perform daily office tasks such as answering telephones, filing, recording, and maintaining department records.

Duties and responsibilities

• Responsible for coding department invoices and ensuring the documentation adheres to company policies.
• Answering incoming calls from various internal and external inquiries are forwarded to the correct department for handling.
• Handle documentation for any projects as instructed.
• Assists management with administrative tasks such as tracking and compiling information of interest.
• Supports an organization or department by performing administrative services.
• Prepares various reports detailing the administrative information handled by the position.
• Compiles and keeps records of business transactions and office activities of establishment and performs other administrative duties, utilizing knowledge of systems or procedures.
• Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks.
• Operates office copy machines, office supplies and keeps equipment operational by following manufacturer instructions and contacting vendors as needed to assist with repairs.
• Administer general office functions inclusive of answering multi-line telephones, filing paperwork, copying or scanning documents, sending emails, and entering data.
• Follow organization and department procedures to complete tasks on time.
• Performs any other duties that are assigned

Qualifications

• Must have a high school diploma or equivalent, a degree in business or similar preferred.
• Must have at least 2-5 years of related job experience.
• Proficient Computer Skills in Microsoft Excel, Word, PowerPoint, and Outlook.

Knowledge, Skills, and Abilities

• Excellent communication skills, and sound analytical and problem-solving skills.
• Must be well organized, detail-oriented, and able to work independently and in a team environment.
• Professionalism, dependability, integrity, and trustworthiness combined with a cooperative attitude.
• Maintain a professional appearance.
• Promote positive and professional relationships with internal and external customers.

Working Conditions

• Office Hours - Monday - Friday 7:00 am - 4:00 pm
• Overtime may be required.
• Inside Office environment (Some outside work may be required).