Field Services Technician

TEKsystems
$17.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan

Nov 13, 2024
Description: TEKsystems is looking to fill a desktop support position in Northern KY. Will be based in the Ft. Mitchell area. This position will provide desktop support to the remote and onsite staff for agencies in and around the NKY area. Some travel will be required, and a vehicle will be provided. Along with desktop duties which include working on desktops, laptops, tablets, software, copiers, printers and phones, the candidate may be required to assist with routers and network switches as needed. Skills/experience needed: Excellent customer service and communication skills Computer equipment configuration, setup, and installation Experience in ticketing software (preferably ServiceNow) Ability to work under pressure Hardware and software experience Top Skills Details:* Windows, Outlook, O365, Active Directory, Desktop Support, Help Desk, Troubleshoot, Customer Service, Troubleshooting, Application Support Additional Skills & Qualifications: Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Interpersonal and teamworking skills are extremely important. If they don't get the impression that the technician will be customer focused, they will not hire. Experience Level: Intermediate Level Benefits: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.