Program Administrator - Surgical Specialties Service Line

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Bachelors Degree in a directly related field plus 4 years program administration OR High School Diploma plus 8 years program administration.

Preferred Qualifications:

• Experience in a medical office setting and Epic Cadence experience

Additional Information:

Responsibilities:

• Develops & maintains clinic scheduling templates, decision trees, diagnosis matrices, and scheduling criteria for all providers in the service line.

• Builds & updates templates directly in Epic as needed.

• Works closely with IT to maintain accurate decision trees in Epic.

• Manages clinic block processes

• Provides technical and customer support for providers and access staff utilizing Epic scheduling templates.

• Meets regularly with providers & access staff to review scheduling templates, making recommendations to optimize schedules and ensuring compliance with Access Committee guidelines

• Monitors clinic schedules and works closely with clinic and appointment center access staff to ensure accurate and efficient use of provider time

• Develops formal written documentation of policies & processes

• Develops & designs reports. Collects, compiles & analyzes data from a variety of sources. Identifies outliers or variances. Develops & implements action plan to address outliers or variances

• Maintains departmental organizational charts & distribution lists

• Manages, consults and advises on projects or programs and provides general support as necessary. Responsible for the overall direction of assigned specialized projects

• Cross trained to provide coverage on various administrative functions

• Performs related responsibilities as required or assigned

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.