Clerical Assistant 3 (BDL)

The Bureau of Driver Licensing is seeking a Clerical Assistant 3 to join the Driver Safety & Improvement unit. Your role involves a diverse range of clerical tasks and support functions essential to the unit's operations. The unit is responsible for managing information related to customers needing departmental hearings, special point exams, administrative hearings, drivers' improvement school, and limited licenses. Your efforts will directly impact the efficiency and effectiveness of our services, making your work both meaningful and rewarding. By stepping into this role, you have the opportunity to demonstrate your leadership skills and help shape the future of our services!

In this position, you will assess and analyze driver records, legal documents, and related communications. You will take necessary actions to address issues or escalate them when needed. Actions may involve removing points or adjusting driving records based on the information provided, but these changes require managerial approval. You will also be responsible for updating and managing statewide exam schedules and departmental hearings for the Bureau of Driver Licensing, using the department's Information Management System.

You will collaborate closely with managers, Driver License Examiners, Driver Safety Examiners, and Driver License Centers. Additionally, you will evaluate end-of-course skills test results and process information accordingly. Your understanding of vehicle codes and laws, including the point system and bureau transaction codes, will guide you in making informed decisions to amend driving records. This includes actions like deleting points, restoring, or suspending driving privileges, processing waivers, and rescheduling hearings.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment, 75 hours bi-weekly
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirement:

• You must be able to perform essential job functions.
  

Legal Requirement:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

• 711 (hearing and speech disabilities or other individuals).